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Manager Sales

Concord, North Carolina, 28025, United States
May 23, 2010

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*** ******** ****** - *******, ** 28025 - - 704-***-****

- 704-***-**** (cell)


Multi-industry change agent, mature hands on leader (Green Belt - 6

Sigma, 5-S, ISO 9001-2000).

Passion for process improvement and cost reduction, high expectations

of self and others.

Successful in performing facility startup / shutdown and project


Comfortable with and skilled at both leading and following and knowing

the right time for either.

Truly enjoy working with the entire supply chain, from vendor

selection and sourcing to final customer delivery.

. Ability to work well under pressure, attain / exceed goals and meet



Process Improvement Consultant (January

2010 - present)

Private Contractor

. Engaged by CCM in Concord to provide analysis of and recommend

improvements to their Opportunity House operations - expecting to

provide support across the whole organization.

CompuCom / Getronics, Charlotte, NC (April

2007 - June 2009)

Senior Operations Manager $2 billion in sales,

11000 employees, 36 locally

. Ensured quality over largest new store deployment ever for Target,

improved customer satisfaction. As a result, was part of the team

that coordinated a $300 million renewal.

. Developed metrics / KPI's / audit process for all departments to

track and improve performance.

. Helped develop $2.5 MM labor and expense budget, met guidelines of

budget requirements.

. Reduced freight costs in one department by 95 % ($50000 annually) by

finding /selecting new vendors.

. Helped develop outsource model for EDP / Allstate project, saved $2

million and landed a $5 million contract.

. Led contractors through $170,000 construction / upfit in warehouse,

increased storage and utilization by 50%; coordinated contractors

during shutdown.

. Instituted 5S program to improve quality, safety, housekeeping and


Led all NC operations segment activities, end to end processes and staff

for computer software / hardware staging and integration, depot repair,

warehousing / distribution and equipment disposition facility. Budgeted

and met expectations, maximized schedules and capacities and reported to

senior management. Interfaced with internal department managers, PMO,

finance, real estate, IT, HR and customer. Improved local cycle count

process, leading to 30% efficiency gain. Led CPI initiatives and problem

resolution. Customer list included Target, Citifinancial, Nalco, Harris

Teeter, AllState, Darden, PNC and others. Compucom purchased Getronics, I

led a successful transition and consolidation of our projects and

inventories to our sister facility in NJ post buyout.

Sydcor Enterprises, High Point NC (August

2006 - April 2007)

Senior Operations Manager $40

million in sales, 130 employees

. Moved from signing a lease in an empty building to production in four

weeks. Coordinated / negotiated pricing with all contractors.

. Within 4 weeks of startup, first shift operating above performance

goals, second shift up and going 2 weeks later.

. Provided integration, rework, packaging and inventory supply chain /

distribution services for Dell, WWT and Xpedx.

Started up the NC facility (company based in Austin, TX). Oversaw upfit

and installation of production lines and equipment, furniture, IT and

security. Initiated contacts and performed follow-up with staffing

agencies, material handling equipment, HVAC, utilities, and transportation.

Interviewed and hired office and supervisory staff and set up / managed

job requirements for 125 + additional assembly and warehouse / distribution

employees. Ongoing management of facility, led performance improvement

initiatives and trained / audited associates in safety, quality and

productivity. From there, led seamless transition of major project into

customer's facility. Recruited to Getronics/Compucom.

Daniel Malone (, 704-***-****)

Resume p. 2

Carriff Corporation Inc., Midland NC (2005

- 2006)

Director of Operations

$14 million in sales, 50 employees

Oversaw all US operations for ISO 9001-2000 certified facility that

manufactured and sold products used in filtration, soil separation,

absorbent skins and others. Run CPI events, totaling $90,000 savings in

first year. Became certified as ISO 9001-2000 Internal Auditor, appointed

as Management Representative. Managed daily functions of manufacturing and

warehouse staff, collaborated with sales and administration to meet goals

and objectives. Initiated continuous improvement events; coordinated

sourcing and purchasing of raw materials, machines and supplies. Major

customers included Lowe's and Home Depot. Carriff was purchased,

management brought in new team.

Accessory Brands, Inc., Winston-Salem, NC (2004

- 2005)

Director of Manufacturing

$14 million in sales, 30 employees

Led strategic supply chain planning and communications for global vendors.

Managed daily tactical activities for all sourcing, logistics,

manufacturing and support staff functions. Created broader quality

standards in partnership with manufacturers and monitored those standards

which resulted in customer satisfaction. In coordination with Reebok,

developed additional guidelines for all overseas manufacturing and

monitored Human Rights audits of overseas factories. Major customers

included Target, Wal-Mart and others. President stepped down from daily

operations, new president brought in new team.

Carolon Company, Rural Hall, NC

(1997 - 2004)

Plant Manager

$6 million in sales, 80 employees

Developed optimal workflow for six manufacturing departments, communicated

company expectations, and successfully managed employee quality, safety and

productivity issues. Monitored quality issues, inventories, as well as

managed the Human Resources function as business needs dictated. Increased

employee awareness of quality issues, worked to meet our GMP guidelines,

reduced costs in labor and raw materials and improved productivity by 20

percent. Recruited to ABI.

Anderson Textiles / Boardman Molded Products, Anderson, SC

(1996 - 1997)

Shift Manager

$3 million in sales, 25 employees

Managed day to day operations on the production floor, provided Human

Resource assistance to employees, led special project teams as needed and

performed production planning for the facility. Recruited to Carolon.

Hartwell Industries / C.M. Offray and Son, Inc., Leesville, SC

(1992 - 1996)

Management Trainee, Supervisor, Shift Manager $100

million sales, 200 employees

Excelled through different levels of management due to job knowledge and

productivity, ability to work under pressure while improving my leadership

skills. Recruited to Boardman Molded Products.


. PMI Certification - CAPM, expected 2010

. Six Sigma - Green Belt - Certified August 2009

. Lean for Six Sigma - Certified August 2009

. Professional Development - High Performance Leadership (12/07) Project

Management Workshop (7/08)

. Training in 5S (2006), Informal training in Lean Manufacturing (2005)

. ISO 9001-2000 Internal Auditor, certified fall 2005

. Bachelor of Science, Textile Management, Clemson University, Clemson,

SC, May 1992

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