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Project Manager Management

Petaluma, California, 94954, United States
May 27, 2010

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Highly motivated insurance professional with an exceptional work ethic and

more than 25 years of experience in the insurance industry. Analytical

prowess with demonstrated ability to assess new market and coverage

opportunities, identify/quantify risk, and develop creative tools and

solutions. Partners effectively with individuals and teams in order to

positively influence senior management to successfully grow market share

and profits.

Areas of Product management / development

Expertise Property and casualty underwriting

Pricing / analytics

Underwriting audit and regulatory compliance

Process improvement and Systems development

Experience Property Product Manager (2004-2009)

Managed development and implementation of nationwide strategic

Fireman's and tactical business plans to support regional objective for

Fund growth, profit and service for a $400m Homeowner and

Insurance Watercraft lines of business.


Novato, CA Key Achievements:

1982-2009 Achieved consistent double digit Homeowner premium growth

through industry leading coverage innovation and strategic


Developed and implemented coverage, pricing and underwriting

guidelines for "Green" Upgrade and Equipment Breakdown

coverage. The Green Upgrade Coverage has been the focus of

national media coverage.

Designed management reports to monitor accumulation of

exposure for Surface Water / Flood Coverage in order to

maximize portfolio capacity and premium while minimizing

aggregate risk.

Achieved superior results in underwriting governance as

measured through the corporate quality review process.

Effective communication and training of underwriting

philosophy increased underwriting quality results from 88% to


Audit and Compliance Manager (2002-2004)

Managed underwriting review process to ensure consistent

adherence to underwriting guidelines, practices and

procedures, including identification of Best Practices.

Developed appropriate audit strategies including the

identification of critical issues and concerns to be reviewed.

Key Achievements:

Initiated and conducted underwriting audits of Personal

Insurance Region to correct underwriting actions inconsistent

with stated policy, resulting in superior grades in corporate

and state market conduct exams.

Effectively developed corrective action plans with regional

management resulting in consistent improvement in risk

selection and documentation - loss ratios consistently beating

industry levels.

Designed and constructed database for underwriting quality

review process resulting in a 30% gain in review process


Regional Product Manager (1998-2002)

Managed the development and implementation of strategic and

tactical business plans to support regional objectives for

growth, profit and service.

Conducted in-depth book of business analysis and/or

underwriting element reviews against objectives and conducted

competitive market analysis.

Key Achievements:

Authored comprehensive homeowner contract revisions to achieve

the market leading product. Engaged and gained support from

multiple departments to collaboratively build and effectively

implement new product.

Introduced new product for watercraft line of business.

Developed comprehensive product with best in class coverage

and pricing points. Developed premium quoting tool for field


Pricing Specialist / Project Management (1991-1998)

Recommended pricing strategy and innovative program

opportunities for assigned territory based on competitor and

company analysis in support automobile financial objectives.

Reviewed and responded to state-mandated law changes.

Key Achievements:

Achieved 100% successful implementation of territory pricing

strategy by effectively partnering with numerous teams.

Created on-line tool to electronically track and house all key

pricing documents enabling increased productivity of nearly


Other Relevant Experiences (1982-1991)

Project Manager - IT Business Development

Audit and Compliance Specialist

Business Systems Specialist

Multiple Lines Underwriter

Education Bachelor of Arts and Social Sciences with a concentration in

Economics, University of Wisconsin at Milwaukee, Milwaukee, WI

Professional California F.A.I.R. Plan Governing Committee

Organizations 2005 - 2009

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