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Customer Service Sales

Location:
Nashville, Tennessee, 37204, United States
Posted:
May 27, 2010

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**** *******

731.***.****

****.**@*****.***

OBJECTIVE

To obtain an accounting or financial analysis position with an outstanding

corporation that will provide opportunity for professional growth.

EXPERIENCE

Vanity Fair Imagewear- Nashville, Tennessee Restructuring September

2008- December 2009(Restructuring)

Senior Staff Accountant

. Perform month-end close: bank reconciliations, foreign currency

translations and account reconciliation, journal entries, balance sheet

analysis, financial statement preparation and analysis, capital spending

forecast and analysis.

. Maintain WEA Database: Approve capital projects, forecast and approve all

capital spending.

. Created Disposal Database: Allowed visibility as to whose approval was

needed.

. Worked with Operations to set in place the process of combining their

fixed asset database with SAP's to have one common fixed asset database.

This will improve accuracy and reduce time involved doing fixed assets

reconciliations.

. Automated the Royalty Shortfall Calculation: Took a very manual process

from a 3 hour process to a 5 minute process where sales forecast would

calculate the shortfall automatically.

. Taught Excel classes to improve co-workers knowledge.

. Prepared 2010 Capital Plan and Budget

. Prepared monthly depreciation variance analysis for senior management.

. Made numerous process improvements to reconciliations and day to day

duties.

Healthcare Corporation of America - Nashville, Tennessee (3/08 - 9/08)

Project ended February 2007 - September 2008

Sarah Cannon Research Institute - Nashville, Tennessee (11/07 - 3/08)

Project ended (Projects Ended)

Pemco LLC- Franklin, Tennessee (02/07-11/07) Project Ended

Consultant

. Perform month-end close for multiple properties: bank reconciliations,

journal entries, balance sheet analysis, financial statement preparation

and analysis.

. Rebuilt fixed assets reconciliations and numerous other reconciliation

improvements.

. Worked closely with Director on monthly medical billings, and subsequent

adjustments.

. Was involved in mapping of different price points depending on the

carrier and region facility was located in.

. Worked with business owner to do Due Diligence on the sale of their waste

facility.

Asurion Managed Wireless - Nashville, Tennessee September 2005 -

February 2007(Division Closed)

Senior Staff Accountant/ Billing Manager Division shut down

. Performed month-end close, created and prepared all the billing

information and invoices, and managed three clerks.

. Created a database to improve the billing process from a three week

process to a one week, while simultaneously increasing accuracy.

. Worked closely with sales and Operations to develop proper invoicing of

customers and proper revenue recognition.

. Performed fixed asset reconciliation and depreciation.

. Implemented processes to collect proper credit card information and

billing data.

. Worked closely with IT to improve accuracy of customer reports.

. Prepared monthly revenue variance analysis for senior management.

. Worked closely with CFO on annual budget and monthly forecasts. Trained

CFO, managers, and responsible for training clerks and other accounting

staff.

. Worked with IT to develop data entry forms for Customer Service Reps.

. Developed process for Customer Service Reps and Operations to follow when

taking claims. Process covered the whole life cycle of a replacement

device.

COMPUTER SKILLS

Excel (Expert), Access, Word, Outlook, PowerPoint, Host, SAP, Lotus Notes,

FAS, QuickBooks, Axapta, AS400, Adobe Acrobat, Business Objects, and

Crystal Reports.

EDUCATION

University of Tennessee - Knoxville, Tennessee Graduated December 2004

Bachelor of Science in Business Administration - Major in Accounting /

Finance



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