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Project Manager Management

Chicago, Illinois, 60641, United States
May 31, 2010

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Carol M. Lechowski


IT / Audit / Compliance Management

Interested in multiple industries

Solid communication, organizational and time management skills. Recognized

throughout career as an intuitive visionary, leveraging knowledge,

imagination and reliability while delivering processes which significantly

increase operational efficiency and revenue. Skilled at isolating process

gaps, developing process improvement initiatives, and achieving 'buy-in'

from all affected parties. I bring to you, 15+ years experience in the


Key Strengths

( IT Director ( Quality Assurance ( Process Analysis

( SOX Internal Auditor ( Multi-national team ( SDLC Specialist


( SAS70 ( Risk Management ( Fiscal Responsibility

( People Management ( Process Improvement ( Cost Reduction

( Data Privacy (HIPPA) ( Strategic Planning ( OO Programming

( AML / OFAC ( Project Management ( Systems Builder

( Organizational Influence ( Change Management ( RFI and RFP expert

Core Competencies

. Expertise in Compliance with a proven track record of delivering optimal

results exceeding goals and generating measurable outcomes.

. Accomplished IT Director able to manage people's needs on all levels.

. Results driven with extraordinary practical judgment and a memory for

details to develop unique solutions to complex problems.

. Acknowledged strategist who transforms plans into workable solutions for

assessing performance.

. Strong process improvement background through effective cost reduction,

tactical planning, productivity gain, and revenue growth.

. Complete Documentation Manuals and Business Rule Creation.

. Professional demeanor with experience in staff and vendor management.

Hired to bring Best Practices to the entire organization.

. Internal Auditor responsible for Risk Management of processes and

providing workable solutions for all parties involved.

Professional Profile

Celergo LLC, Deerfield, Illinois 2007 thru Present

Senior Project Manager / Compliance Manager / Director (SAS70 Type II


Brought on board to streamline and consolidate internal processes to

improve operational controls. Created audit trails for the reconciliation

of client accounts. Solely responsible for leading company to SAS70 Type

II compliance for the past three years thereby increasing revenues by 115%.

. Conceived and directed the multinational IT process which linked business

partners in 110 countries.

. Billed over 1.5 million dollars in unrealized revenue by restructuring

process workflows and initiating checklists.

. Created and implemented procedures that increased efficiency and reduced

error rate allowing staff to produce more dollars per employee.

Increased from $6000/per employee to more than $25,000/per employee/per


. Responsible for Risk Management of processes and providing workable

solutions for all parties involved.

. Integral role in Celergo becoming one of the Top 101 Companies to work

for in Chicago in 2009.

JJC Holdings Inc., Lindenhurst, Illinois 2004 thru 2007

Business Manager/Analyst (SOX Compliant)

Hired to coordinate all properties and reorganize existing business

practice to ensure proper tracking and reporting for external SOX auditors.

Increased revenue by 225% by identifying risks from every business line

and manage them by providing training, advice, testing and monitoring.

. Structured organizational growth, strategic planning, budget development,

business analysis and modeling to drive revenue and comply with SOX


. Developed operations plans, and business systems including a Purchase

Order system that controlled cost.

. Produced training manuals and disaster recovery plans for staff and

owners on operations of business.

. Restructured existing business practice to ensure proper tracking and

reporting for external SOX auditors.

National Association of Boards of Pharmacy, Mount Prospect, Illinois

2001 to 2004

IT Services Manager (SOX Auditor)

Acted as a change agent to support a paradigm shift in the role of staff

members. Transferred the positions from an "employee" role to a customer-

focused, support role designed to meet the unique and demanding needs of

the client. Simplified staff job descriptions, training programs, workload

distribution and accountability protocols thereby improving employee morale

and performance.

. Managed the planning, installation and maintenance of SOX control

systems, administered outside contract agreements, held full

responsibility for maintaining continued Regulatory Compliance.

. Developed and updated inventory of regulations, rules, practices and

guidelines for operations.

. Instituted and maintained department principles, practices, procedures,

and initiatives. Slashed data input from three months to 48 hours.

. Investigated fraudulent documents and reported findings to the DEA and


. Established service level agreements for member states in regards to IT

Support, Portal Development, Hardware and Software deployment.

. Provided leadership and on going performance coaching. Responsible for

recruitment and hiring of staff, motivation and development of staff,

challenging team to deliver exceptional service.

Moore BCS, Illinois/Utah 1993 to 2001

Project Management/ISO Auditor

. Initiate and participate on project teams that contribute to process

improvements and expense reduction.

. Internal Auditor responsible for Risk Management of processes and

providing workable solutions for all parties involved.

. Assembled and managed the project plan by assessing staff capacity and

resource allocation, organizing work efforts to maximize team

performance. Conducts post-project evaluation.

. Assured clients complied with Regulatory Agencies.

. Traveled between Utah and Illinois to support the transition of imaging

to Utah facility, then retained through merger of facilities. Identified

for leadership abilities and business acumen.

Education / Training

DeVry University, Illinois

SAS 70 ISO 9000 SOX OSHA FEMA EMI 100, 200, 700, 800 OFAC


Personal Attributes

I take great pride in my management and organizational skills. I am

accustomed to accepting responsibility and

delegating authority, and am capable of working with and through people at

all levels. I am able to plan, organize,

develop, implement and supervise complex issues and special projects. Can

anticipate critical situations, facilitate

solutions to conflicts, identify process improvement opportunities with the

team, functional areas, and communicate

recommendations. Have a good sense of humor, a thirst for knowledge and a

personal dedication to producing on time,

cost-effective results.


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