Service Data Entry
Resume:
TASHANA ALEXIS NOEL
Dallas, TX *****
214-***-**** (Home)
WORK EXPERIENCE:
APR 03 - OCT 09 JP Morgan Investor Services - Transaction Processing
Supervisor
Dallas, TX
* Monitor receipt of SWIFT MT2XX and MT3XX messages
to ensure they are received and actioned by Chase
Processing Systems from clients
* Monitor/Manage Approve cancellations to ensure
action is taken timely and accurately
* Repair inbound SWIFT messages which fail STP to
Processing Systems
* Analyze automated messages to improve STP rate
* Interact with Client Service, to liase with
clients, to resolve formatting and setup issues to
improve STP rate
* Train/Cross-train consultants and colleagues
* Approved time and attendance for consultants
* Turn on IM Codes to ensure SWFT messages STP
* Answer client service cash inquiries via phone,
email and face-to-face
* Assist client service with comprehension of cash
SWFT messages/cancellation processes/procedures
APR 01 - APR 03 Chase Manhattan Bank - Global Transaction Processor
Brooklyn, NY/Dallas, TX (relocated to Dallas in Apr 02)
* Processed security transactions in CSW and GTI -
FX Post Deals, Account Transfers, Global Trades,
ATC Trades, Global Payment Orders, Transitions,
Receipts, etc.
* Adhered to currency deadlines
* Monitored Inbasket Queues and prioritize
accordingly
* Sent/updated Acents to Bournemouth
EDUCATION:
AUG 04 - NOV 04 University of Dallas, Graduate School of Management
Dallas, TX
Major: Sports & Entertainment Management
Masters of Business Administration (not completed)
JAN 01 - MAY 04 New York Institute of Technology
New York, NY
Major: Communication Arts, Television/Radio
Bachelors of Fine Arts - Cum Laude
OCT 95 - MAY 98 American InterContinental University
Atlanta, GA
Major: Video Production,
Associates of Arts with Honors
SKILLS/TRAINING Typing 50 wpm, Microsoft Office 2007, Photoshop CS3,
Illustrator CS3, Premiere Pro CS3, Data Entry -
Numeric & Alphanumeric 10,000+kph
REFERENCES: WILL BE FURNISHED UPON REQUEST
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