Manager Management
Resume:
Francis W. McLaughlin
Bogota, NJ 07603
******************@*****.***
Summary:
Dynamic and results driven leader with 13+ years financial services
experience looking for a challenging and rewarding position with an
integrated wealth management firm. Unique ability to leverage relationship
management and business development skills with analytical and problem
solving, resulting in impactful process improvement, revenue capture and
cultural changes across large organizations.
. Strategy, New Product Design, Project Management and
Implementation
. Vendor Management
. Relationship Management & Business Development
. Integrated Wealth Management & Brokerage
. Banking, Lending & Cash Management
. Credit/Debit Cards & Loyalty Programs
. Bank Deposit Programs & Mutual Funds
Professional Experience:
Morgan Stanley, Jersey City, NJ
Assistant Vice President, Retail Private Banking July 2007-
Present
Manage an operational support staff of 15 and provide supervision and
oversight of daily departmental functions across Private Wealth Management,
Global Wealth Management, and Prime Brokerage business areas for Money
Market, ACH, Debit Cards, Credit Cards, Mutual Funds and FDIC Insured Bank
Deposit Program with assets over $300 billion dollars
- Operational lead on all initiatives related to FDIC Insured Bank
Deposit Program resulting in a 30% increase of deposits and influx of
more than $50 billion dollars
- Implemented controls and policies that reduced Overtime by 98%
- Manage all Vendor Relationships within Operations resulting in
reductions in costs by 33%
- Led effort to change the settlement basis of proprietary Money Market
Mutual Funds to T+1 to comply with regulations
- Led effort to transition all reconciliation functions out of the Sweep
Control area to ensure segregation of duties
- Ensure that all departmental procedures and policies are accurate in
order to reduce Risk and Firm Liability
- Act as first point of contact for all escalations requiring management
intervention
- Execute firm policy for reporting operational incidents
- Serve as Operational Subject Matter Expert on projects in coordination
with other areas of the Firm
- Responsible for Quarterly SOX assessment of FDIC Insured Bank Deposit
Program
- Created, tested, and implemented a proprietary suite of Cash
Management products for the Private Wealth Management client base
which increased assets by more than $500 million dollars
- Managed day to day operations of Cash Management products for Private
Wealth Management
- Renegotiated Service Level Agreement with existing Cash Management
product providers
Reich & Tang Funds, New York, NY
Senior Account Manager December 2005-July 2007
Account Manager December 2003-December 2005
Assistant Account Manager December 2000-December 2003
Lead Account Manager for over 25 broker-dealers and banks with assets in
excess of $2.5 billion in Money Market Mutual Fund assets
- Responsible for building and maintaining strong working relationships
with Senior Executives of client base
- Managed Vendor Relationships across Operations- third party funds,
banking products and collateral, statements as well as Custodian Bank
- Manage, implement, and track client Money Market Mutual Fund
conversions from inception to first trade date
- Coordinated year end tax processing for entire client base including
1099's and 1042's as well as Corporate Tax filings
- Represent the firm at client national conferences to present and
promote Reich & Tang products
- Trained client's back office staff on Reich & Tang operational
procedures including installation and training on proprietary remote
access system. Designed new applications for all levels of the firm's
Cash Management Accounts
brandwise.com (brandwise, LLC), New York, NY (ceased operations September
2000)
Product Manager May 1999-September 2000
Managed a staff of up to 20 analysts responsible for the development,
implementation, and maintenance of a Consumer Products website.
- Coordinated and managed Consumer Product performance testing with
nationally recognized testing labs
- Outlined testing procedures and requirements
- Coordinated procurement of testing samples
- Led the Major Appliance and Lawn & Garden Consumer Product Database
Group and provided recommendations to Senior Management
Reich & Tang Funds, New York, NY
Assistant Manager, Institutional Operations June
1995-May 1999
Shareholder Service Representative April 1994-
June 1995
Managed a staff responsible for the daily operation of 25 Money Market
Mutual Funds as well as Transfer Agency functionality
- Placed trades and reconciled accounts for more than 120 brokerage
firms and banks with Money Market Mutual Fund assets in excess of $15
billion dollars and 500,000 accounts
- Effected daily money transfers using 4 different wire transfer systems
as well as provided troubleshooting and evaluations on those systems
- Reconciled daily activity for 25 Money Market Mutual Funds meeting
custodial and Federal Reserve deadlines
- Researched, negotiated, and implemented a Rewards Program for the
Reich & Tang Cash Management Product
EDUCATION
Richard Stockton State College of New Jersey June 1993
Awarded a Bachelor of Arts degree in Political Science
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