Project Manager Customer Service

GREGORY (GREG) MORRIS CPHIMS

*** ******* ***** ****

Hendersonville, Tn 37075

Home Phone: (615) 264-

8856

Cell Phone: (615) 319-

8129

E-mail:

********@*********.***

OBJECTIVE

An experienced Executive Level I.T. Professional with over 25 years

of experience and

a reputation for strategic planning, with practical, innovative, and

cost effective solutions

for meeting the goals and objectives of the organization. Very

receptive to travel.

SUMMARY OF QUALIFICATIONS

. Excellent organizational skills, with the proven ability to manage

the entire spectrum

of Information Technology and Operations and adapt quickly to new

systems.

. Flexible individual with strong analytical, troubleshooting, and

problem solving skills.

. Articulate, well-spoken professional with strong written, verbal,

and presentation skills.

. Track record for developing state-of-the-art system architectures

with significant exposure to complex, multi-location systems,

storage area networks, security, and high volume environments.

Extensive experience designing, modeling, and managing the hardware and

software development life cycle from inception to commercial delivery of

world-class products.

. Experienced in various environments and architectures including

Client Server and Unix.

. Excellent communication and interpersonal skills. Proven ability

to establish rapport with people from various backgrounds and

perform well in different working environments.

. Strong leadership skills, with the proven ability to build,

challenge, and motivate teams to reach their highest potential,

therefore maximizing work productivity.

. Enthusiastic, proactive thinker recognized for pioneering

innovative solutions through a deep understanding of how technology

impacts business.

EXPERIENCE

LifePoint Health Systems (Contractor) Brentwood, TN

Implementation Manager 06/08 to Current

. Clinical Project Manger of the build-outs and complete migration to

HealthCare Management Systems (HIS) systems from Meditech.

. Oversight of project dates, teams and project budgets to assure

they meet the organization goals.

. Ensured regular communications with teams to provide feedback and

closed loop channel for continued improvement.

. Provided guidance and directions to appropriate prioritization of

work teams to ensure timely resolution of problems and delivery of

projects.

. Ensured ongoing analysis, maintenance, and technical and functional

support for application systems throughout the organization.

. Worked in partnership with IT Senior Management team to ensure

consistency in Technology Architecture and operating procedures.

Community Health Systems (Contractor) Franklin, TN

Facility Project Manager 01/08 to 06/08

. Successfully coordinate all hospital conversion activities.

. Obtained a project task hit rate of 90% or better.

. Obtained a customer satisfaction rating of 4 or better (on a scale

of 1 to 5 with 5 being excellent) from the key stakeholders

. Understood and implement CHS conversion project management

standards, policies, and procedures compliance.

MAGNOLIA REGIONAL HEALTHCENTER Corinth, MS

Interim Chief Information Officer/Director 07/06 to

12/07

. Creation of an Information Systems Help Desk problem resolution and

problem tracking

. Coordinated the commutations design of a 42 million dollar hospital

addition

. Guided the Surgery with the implantation of Meditech's OR suite of

products

. Coordinated a Time and Attendance software search and purchase

. Redesigned and installed a secure wireless solution for the

Magnolia

. Established a Strategic Plan for implantation of Meditech's ED,

BMV, EMAR, and Nursing software products

. Lead Magnolia from a 3Com infrastructure to CISCO backbone

. Oversaw a complete Security Audit with reports to the Board and

Administration.

. Purchased a network single sign on solution for Nursing and

Physicians

BERMUDA HOSPITALS BOARD Hamilton, Bermuda

Interim Chief Information Officer/Director 10/05 to 2/06

. Facility consists of two hospitals, a dialysis clinic, and a home

health agency.

. In charge of supervising a staff of nine full time personnel and

five consultants.

Designed and moved all operations to a new Network Operations Center (NOC).

Moved from a 10 meg environment to a 1 gig backbone and 1 gig switches,

which reduced systems trouble tickets by 98%.

Coordinated a telecommunications audit, saving the hospital $8,000 a month

in costs.

Worked with hospital information system vendors including Siemens, MedQuist

Dictation/Transcription, and Pe'se to strategize on future upgrade plans.

Developed and implemented a Teleradiology system for the Medical Imaging

Department to provide easy call for the Radiologists.

Responsible for developing an Information System Plan for the Hospital

Board.

Developed a business plan for a new 64-slice CT scanner along with a PACS

system.

Developed an RFI for dialysis clinical software and billing software.

Proposed, coordinated, and developed an off-site disaster recovery site.

NORTHCREST MEDICAL CENTER (HCA) Springfield, TN

CIO/Director of Information Systems

3/94 to 8/05

. Responsible for re-negotiating an IS vendor contract to best suit

the facility's needs.

. Maintained networks across five sites, including the main hospital

(500 +/- nodes).

. Responsible for the development of an IT Strategic Plan and

compliance to the plan.

. Managed a staff of nine IT professionals supporting a total of 600+

hospital employees.

. In charge of managing and maintaining an IT budget approaching $1

million.

. Worked closely with the CFO to design and implement a reporting

structure to assist Department Managers in analyzing and

summarizing department financial reports.

. Successfully implemented a constructive staffing plan to support

the facility's goals.

. Created a highly effective team-oriented environment within the IS

Department.

. Created a "customer service" reputation within the hospital for the

IS Department.

. Set up and implemented HIPAA/Security programs as outlined by

federal guidelines.

. Spearheaded the team for Emergency Department wireless/paperless

record.

. Responsible for developing a Clinical Data Repository for

electronic medical records.

. Over a period of ten years, met all targets of the proposed and

approved budget.

Significant Accomplishments

. First hospital in TN to implement a complete electronic medical

record for the Emergency Dept., increasing patient

safety/satisfaction, and decreasing patient stay by 50 minutes.

Implemented EMR and billing systems software for the Physicians Services

Division, eliminating dictation and outsourced billing, and saving on

record storage.

Designed/implemented a Microsoft NT network with Internet access, exchange,

routers and switches, and a fiber optic infrastructure while moving the

hospital to a new facility.

Instrumental in the selection and installation of a $2 million software

project in 2004.

MILITARY EXPERIENCE

UNITED STATES NAVY San

Francisco, CA

Communications Specialist 1972 to 1976

Served aboard the USS Elliott DD-967 in Hawaii and San Diego. Honorable

Discharge.

EDUCATION

( TENNESSEE STATE UNIVERSITY, Nashville, TN

1979 to 1982 Business Management

( NASHVILLE TECHNOLOGY UNIVERSITY, Nashville, TN

1976 to 1978 Computer Science/Accounting

PROFESSIONAL AFFILIATIONS

. Member of International Who's Who of Information Technology; HIMSS,

and CHIME.

. Certified Professional in Healthcare Information and Management

Systems.

Contact this candidate