Robert Rosales abmalm@r.postjobfree.com

**** ******* *** ( PMB 265 ( Portland, TX 78374 361-***-****

SUMMARY

Experienced, certified IT professional with extensive hands-on technical

knowledge and skills pertaining to Microsoft Windows operating systems,

Active Directory, Managed Shares, Group Policies, Microsoft SQL Server,

Microsoft Exchange Server, Microsoft Office suites, and related networking

and storage technologies, including switches, routers, firewalls, and WAN

connections.

TECHNICAL PROFILE

Operating Systems: Windows 2000/2003/2008 Server and Windows

2000/XP/Vista

Networking: Active Directory, DNS, DHCP, NAT, TCP/IP, NetBEUI, FTP,

VPN, SSL

Server Applications: MS SQL 2000/2005, MS Exchange 2003, IIS Server 7,

Terminal Services

Desktop Applications: MS Office Professional 2003/2007, MS FrontPage, MS

Project, MS Visio

Utilities and Tools: Symantec Backup Exec for Windows, Symantec Endpoint

Security, Vipre Enterprise Security, Double-Take Disaster

Recovery

Hardware: Dell servers, desktops, laptops, NAS devices, tape backup

servers, KVM switches, and managed switches; Digiliant NAS

devices; 3Com managed switches; WatchGuard firewalls;

Barracuda firewalls and filters; Cisco and Linksys routers;

Apple and Linksys WAPs; Ethernet and fiber cabling; HP

printers; Canon and Ricoh multifunction printers

EXPERIENCE

IT Consultant Veritas IT Solutions, Corpus Christi, TX May 2009 -

Present

Install, configure, maintain and troubleshoot a number network and computer

technologies, including but not limited to the following:

. Microsoft Windows Server

. Microsoft Windows XP/Vista/7

. Microsoft Exchange Server

. Black Berry Enterprise Server

. Microsoft SQL Server

. Microsoft IIS Web Server

. Wired and wireless routers, firewalls and other network devices

. Data backup plans for disaster recovery and business continuity

. Computer optimization and virus/spyware removal

IT Manager Manti Operating Company, Corpus Christi, TX August 1994 - May

2009

Managed every aspect of the organization's information technologies while

providing technical support and training to all end users, as summarized

below:

. Maintained servers, workstations and networks; including the

installation, configuration and maintenance of all technology

hardware, software and data/voice communications equipment.

. Performed all hardware and software troubleshooting for company's

primary location and satellite offices to maintain constant network

uptime and data access.

. Planned and managed the implementation of network infrastructure and

new telephone systems.

. Setup mobile user networks to ensure that remote users maintain

constant connectivity.

. Implemented disaster recovery plan in the event of network downtime

and/or business interruption. Created and regularly refined backup

protocols to ensure data and network integrity.

. Integrated and configured firewall and Web filter technologies to

protect all sensitive company information and maintain system

integrity traveling through multiple T-1 connections.

. Provided user training and support when necessary to keep operations

running smoothly.

. Managed, evaluated and procured technology resources within budget

guidelines.

. Researched, developed and implemented new technology initiatives.

. Collaborated with other departments to develop IT policies,

procedures, and budgets.

EDUCATION

Texas A&M University Corpus Christi . Corpus Christi, TX

Master of Business Administration

Bachelor of Business Administration, MIS

CERTIFICATIONS

Microsoft Certified IT Professional . Enterprise Administrator

Microsoft Certified System Engineer . Windows 2000/2003

Microsoft Certified System Administrator . Windows 2000/2003

Microsoft Certified Database Administrator . SQL Server 2000

CompTIA Security+

CompTIA Network+

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