Leo J. Villano
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**** **** ******* **** ** LAUDERDALE
SUMMARY
Senior level credit manager with expertise in credit collections and
financial administration. Successful multi-year experience and proven
record with retail/wholesale organizations producing annual sales volume of
60 million or greater. Accomplishments include:
Achieved consistent reduction of delinquent accounts that set industry
standards
Implemented process improvement through the establishment of methodologies
and workflow
Designed innovative approaches in customer account management to minimize
losses
Provided contract and legal document review and analysis for the
Corporation
EXPERIENCE
CREDIT SPECIALIST
AIRECO SUPPLY INC. Laurel, MD. 2004-Present
Responsible for maintaining and controlling over 2,000 active accounts
monthly. Duties included assisting
Customers with questions or problems with their monthly statements.
Developed and implemented a system of sending out both memos and letters to
customers regarding delinquency on their accounts as well as personal
contact by phone. By doing so I was able to make contact with all customers
with past due balances on a monthly basis. Maintained a collection
percentage, which exceeded company standards.
CREDIT MANAGER
1997- 2004
CARRIER ENTERPRISES, LLC, Beltsville, MD
Responsible for developing and implementing credit and accounts receivable
practices for the local office of a national equipment sales organization.
Duties include credit, cost accounting and accounts payable functions in a
wholesale/retail HVAC supply environment.
Consistently ranked as a top A/R performer achieving 1st or 2nd place
status in the Mid-Atlantic region for 28 locations. Accomplished an annual
collection percentage in excess of 80%.
CREDIT MANAGER
1977-1996
Triangle Pacific Corporation, Beltsville, MD
Full partner in developing and implementing credit and accounts receivable
strategies for the business unit. Responsible for credit, cost accounting
and accounts payable functions in wholesale/retail building supply
environment.
Significantly affected business goals by reducing account losses to less
than one quarter of one percent of annual sales.
Improved receivables ratio by 15% within first year of assuming
responsibility as department head.
Maintained average of 90-96% of total receivables in current and 30 day
aging.
Successfully managed diverse customer account listing of over 2,000
accounts.
Consistently increased credit extensions for new customer accounts by
annual average of ten percent.
Developed, wrote and implemented procedural standards to improve results in
credit management, cost accounting and accounts payable.
Supervised staff members in the achievement of departmental objectives and
skill development.
Served as Officer of Triangle Pacific Corporation assuming the position of
Assistant Secretary.
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CREDIT MANAGER
1974-1977
BOSIE CASCADE Corporation, Springfield, VA
Responsible for the credit management function in wholesale/retail building
supply environment. Designed new approaches to improve departmental
success.
Exceeded divisional objectives to reduce past-due receivable balances by
establishing new criteria and control systems.
Coordinated the transition to new ownership at the close of Boise Cascade's
east coast building supply operations.
EDUCATION
University of Maryland, College Park, MD
PC APPLICATIONS
CREDIT MANAGEMENT DATABASE SYSTEMS
WINDOWS 2000, Beginning & Intermediate Courses, 10/96
WORD for Windows, Beginning, Intermediate & Advanced Courses, 10/96-1/97
Introduction to LOTUS cc:Mail, 10/96
EXCEL 5.0, Beginning & Intermediate Courses, 10/96-11/96
LOTUS 123, Beginning Course, 11/96
Microsoft ACCESS, Basic Course, 11/96
PAGEMAKER 5.0 for Windows, Basic Course, 1/97
AFFILIATIONS
National Association of Credit Management, Current Member
Suburban Maryland Homebuilders Association, Homeowners Warranty Council-
Past Secretary, Treasurer & Vice President, 1981-1986
Lions Club- Past President, 1978-1991
Montgomery County Road Runners, Current Member
REFERENCES AVAILABLE UPON REQUEST