Customer Service Sales
Resume:
KRISTY WISNESKI
Chicago, IL 60642
773-***-**** ********@*****.***
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SUMMARY
A Purchasing Professional with experience in domestic and international book buying. Organized and
innovative buyer for large educational publisher with strong emphasis on developing new and efficient
internal procedures. Particularly effective in competitive bidding to reduce production costs. Able to
build strong business relationships and credibility through excellent communication.
PROFESSIONAL EXPERIENCE
THE MCGRAW HILL COMPANIES, Chicago, IL January 2007- September 2009
Buyer, Manufacturing (March 2008 September 2009)
Evaluated costs and coordinated printing of ten unique product lines.
Developed and organized a Request for Quotation process that expedited the award decision,
produced more accurate pricing information, and established an efficient internal procedure.
Analyzed and utilized digital print solutions to reduce manufacturing costs and lead times.
Evaluated benefits and risks of placing production of 200 books at an international supplier versus a
domestic legacy supplier. Change resulted in savings of $75K, on time delivery, and a confident
relationship with a new supplier.
Maintained delivery deadlines by turning around cost analysis within five days, effectively
communicating schedule to suppliers, and efficiently processing purchase agreements in Oracle.
Created an efficient financial flow by eliminating purchase order and invoice discrepancies with
accurate input of costs in Oracle.
Production Assistant (January 2007 March 2008)
Assisted the New Product Buyer in placing work for new product lines.
Acted as communication liaison between external vendors and internal departments including Design
& Production, Editorial, and Marketing.
Identified a cost savings of $400K by sourcing a plastic manipulative with an international supplier.
Coordinated pricing and communicated firm quantity to suppliers to meet new product adoption
dates.
UNIVERSITY OF KENTUCKY, Lexington, KY November 2005- September 2006
KRISTY WISNESKI
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Graduation Certification Officer, Student Affairs
Reviewed student transcripts to verify completion of graduation requirements.
Created and maintained an Access database of graduate applicants resulting in an organized
computer based tracking system allowing for expedited verification.
Counseled students and developed graduation plans to ensure requirements were satisfied for
graduation.
LIFETOUCH NATIONAL SCHOOL STUDIOS, Eden Prairie, MN March 2003-October 2005
Communication Materials Coordinator, Promotion Services (December 2003 October 2005)
Managed and monitored picture day flyer production of over 30 million printed pieces.
Selected three different suppliers to produce marketing materials ensuring on time delivery of flyers
resulting in increased portrait sales.
Analyzed inventory levels of 150 unique marketing materials and recommended quantities for reprint
that would fill demand while keeping inventory levels low.
Trained field organization in efficient execution of marketing initiatives through high level
communication and support.
Accounting Entry Operator (March 2003-December 2003)
Performed data entry of field organization financial deposits.
Created a check list to verify deposits making it easier to identify entry errors and ensuring field
offices were credited for sales in a timely manner.
Trained new and temporary employees in data entry application systems.
AURORA BAYCARE, Green Bay, WI June 2002-December 2002
Customer Service Representative, Patient Services
Welcomed and checked in patients and scheduled new and follow up appointments.
Organized paperwork, including insurance, prior to appointments decreasing the time to check in
patients.
EDUCATION
Bachelor of Arts, Communication Arts, University Of Wisconsin, Madison, WI 2002
KRISTY WISNESKI
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773-***-**** ********@*****.***
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