Customer Service Administrative Assistant
Resume:
Jewell Arceneaux
Filbert Street, Oakland, CA
***********@*****.***
Objective: To obtain a position in Administrative / Customer Service, where I can maximize my
multilayered office skills.
I am open to learning new things. I am a quick learner, independent, resourceful & dedicated
Administrative Assistant with very good Microsoft Office Suite experience, communication and
multitasking skills. I have many years of experience calendar coordinating, organizing and
department team supporting.
Hope to hear from you soon.
Best regards,
Jewell Arceneaux
________________________________________________________________________
Professional Experience:
2/07- 8/09
Diversified Personnel @ Melbourne IT, Emeryville, CA 510-***-****
Office Manager / Customer SVC Specialist
Payroll & Billing - A/ P & RECV., Maintain Taxes & achieving huge tax & late interest
•
fee break
Prepare, Submit and Voucher expense reports
•
Documentation - Scanning, Logging, Organize & Assign confidential documentation
•
numbers to files. Filing, Faxing, Copy, Input, Track, Storage & Maintain
Order & Maintain all office equipment, supplies
•
Conferencing & Meeting – Setup, Coordination services & Order food
•
Seible data base log for web site renewal
•
Travel Reservations - Local and International (Including Hotel and Vehicle)
•
HR / Group Administrator – Prepare & Maintain Hire Packet, Payroll, Vacation tracking,
•
Health, 401K, Immigration preparation, Group memberships and Training opportunities
Maintain & Coordinate Sr. VP outlook calendar
•
Mail SVC- Receive, reply, distribute and send
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Vendor relationship
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Customer SVC - Answering telephones, Security clearance, greet customers/clients &
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information svc.
Maintain SOP (Standard Operating Procedures) - Tracking, Schedule & Update for all
•
employees in department
7/06 – 2/07
Adecco@ Novartis Biopharma, Emeryville, CA 510-***-****
Contact: Victor Piorie
Administrative Clerk III / Customer SVC for Quality Control Dept.
Prepare, Submit and Voucher expense reports.
•
Documentation - Scanning, Logging, Organize & Assign confidential documentation
•
numbers to files. Filing, Faxing, Copy, Input, Track, Storage & Maintain
Order & Maintain all office equipment, supplies
•
Conferencing & Meeting – Setup, Coordination services & Order food
•
Travel Reservations - Local and International (Including Hotel and Vehicle)
•
Coordinate outlook calendar for Department heads
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Mail SVC- Receive, reply, distribute and send
•
Vendor relationship
•
Customer SVC - Answering telephones, Security clearance
•
Maintain SOP (Standard Operating Procedures) - Tracking, Schedule & Update for all
•
employees in department
Update memos
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7/03 - 5/06
Transtecs Inc. @ OPM, San Francisco, CA 316-***-****
Contact: Mr. Godwin Opara – President / Owner
Administrative Clerk (Contract)
Prepare, Submit and Voucher expense reports.
•
Documentation – Proofread, Edit, Format, File, Send letter reports Scanning, Logging,
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Copy & Update memos
Travel Reservations - Local and International (Including Hotel and Vehicle)
•
Input Payroll & Tracking
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Mail SVC- Receive, reply, distribute and send
•
Maintain SOP (Standard Operating Procedures)
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Skills:
Proficient in Microsoft Office Suite (Excel, Word, Power Point) .Outlook, XP. Vista. Siebel.
Gelco. FedDesk. Citrix. FileMaker Pro. A4. BMS. Vision. Cosmos. JD Edwards. IMS.
EDUCATION:
City College of San Francisco, CA. - Course of Study: Math & English 2 yrs.
School for Business and Commerce San Francisco, CA - Accounting /Bookkeeping
Contact this candidate