Human Resources Manager

Laura Gutierrez, PHR

***** ** *** ******

Pembroke Pines, FL 33028

Cell: 954-***-****

*****.*********.***@*****.***

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Creative and analytical Human Resources professional who has partnered with

senior management to bring forth the creation and implementation of

policies to achieve the Company's vision. Works effectively with all

levels of employees from entry level to top executive.

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SKILLS

. Recruiting

. Benefits Administration

. Workers' Compensation

. Employment Separation

. Job Description and Analysis

. Workflow efficiency analysis and process improvement

. Current employment/human resources laws and legislation (FMLA, ERISA,

EEOC, Wage and Labor Standards.)

EMPLOYMENT HISTORY:

Craig Zinn Automotive Group, Hollywood FL.

2005-2010

Privately owned group of automotive dealerships in S. Florida with 800

employees. Lead Human Resources professional second to the Director.

Supervised and trained other HR staff members. Staffing, benefits

administration, employee relations, legal compliance, employee records.

Promoted from Benefits Administrator to Recruiter to Generalist.

Generalist

. Coached mid-level managers on policy interpretation, employee

relations and progressive discipline which reduced wrongful

termination claims and reduced unemployment claims liability.

. Recruited for all exempt and non-exempt positions. Developed employee

sourcing procedures and contracts with job boards and agencies.

. Created job descriptions and advised hiring managers on compensation

and appropriate job classification which ensured compliance with the

Fair Labor Standards Act.

. Audited all personnel records to ensure I-9s were on file for all

employees and worked with the managers to collect all missing

documentation.

. Responsible for EEO-1 report and records.

. Created metrics to analyze employee turnover and compared results

between all of the dealerships. As a result measures were implemented

to reduce turnover such as improved training and recruiting.

. Responsible for managing all employee benefits plans, policies and

procedures, including 401(K) and COBRA. Worked with the HR Director on

vendor negotiations and setting forth plan changes to reduce costs to

the Company and employees.

. Administered all employee leaves including Family and Medical Leave

and personal leaves of absence.

. Administered Workers Compensation claims.

. Created new procedures for reconciling monthly provider invoices,

which reduced time spent reconciling and improved accuracy.

. Assisted HR Director to create an improved new employee orientation

and onboarding program.

GLOBAL PARTNERS GROUP, INC., FORT LAUDERDALE, FL

2001-2005

Private equity trading firm with approximately 60 employees in Fl and N.Y.

Sole HR professional reported to the President and Owner. Created the

Corporate HR department implemented all policies and procedures. Advised on

legal compliance, progressive discipline, onboarding and terminations.

Human Resources Manager and Office Manager

. Recruited all exempt and non-exempt personnel.

. Researched and drafted legal documents such as non-compete and

employment release agreements which significantly reduced legal fees.

. Managed employee benefit plans, COBRA and 401(K) primary corporate

representative for insurance companies, negotiated rates and presented

proposals to management.

. Introduced and trained management on the Family and Medical Leave Act

and administered all leaves of absence.

. Managed the employee payroll.

. Managed all employee relations issues and made recommendations to

senior management.

. Implemented new employee orientations and exit interviews.

. Prepared updates to the employee handbook.

. Oversaw the general day to day operations of the office.

SCHOOL OF VISUAL ARTS INC., NEW YORK, NY

1993-2000

Private art college with approximately 400 full-time employees and 900

instructors. Self taught HR professional. Assisted with creating the HR

department and implemented many corporate policies regarding hiring and

benefits. Received two promotions while on staff Administrative Assistant

to Benefits Administrator to Associate Director of HR.

Associate Director of Human Resources

. Recruited exempt and non-exempt employees.

. Administered the School's self-insured health plan for 1200 employees

and made recommendations directly to the President of the college.

. Primary liaison to the Third Party Administrator for all benefits.

. Worked with the Accounting department to reconcile bank accounts of

approximately 1 million dollars to cover self-insured

claims. Received several bonuses for discovering discrepancies.

. Assisted with employee relations and interpreted policies for

employees

PRUDENTIAL SECURITIES, INC NEW YORK, NY

1992-1993

Paralegal

Prepared files for securities arbitrations.

EDUCATION: FORDHAM UNIVERSITY, BRONX, NY

Bachelor of Science in Business Administration

Major: Marketing

CERTIFICATIONS: Professional in Human Resources (PHR), Notary Public

COMPUTER SKILLS: Microsoft Word, Excel, Filemaker Pro, Powerpoint, ADP PC

Payroll and HR Perspective

LANGUAGES: Bilingual English/Spanish

PROFESSIONAL AFFILIATIONS:

Society for Human Resource Management (SHRM)

Human Resource Association of Broward County (HRABC)

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