Technician Quality Control

Walter Dees

**** ******* **,

Southaven, MS *****

Home 662-***-****

Cell 901-***-****

*******@*****.***

SUMMARY

I am an experienced Professional with over ten years of hands on experience

as well as college, military and Trade School work. I am a very hard worker

with working knowledge of every area in Telecommunications as well as years

of management experience. I am trained to work on equipment ranging from

simple residential telephones to complex DS3 switching equipment as well as

VOIP.

EXPERIENCE

New Breed Logistics, Memphis, TN September 2009 - Present

Line Supervisor

Supervise production line in a very large warehouse with roughly 40 to 50

people per line. Oversee inventory actions and quality control. Certified

for standup as well as sit down loaders, manup stockpickers or cherry

pickers, reach lifts, loaders and electric pallet jacks. All lines

completely automated conveyors.

Owens & Minor, Memphis, TN June 2008 - March 2009, 1996 - 2000

Warehouse Supervisor

Manage the second shift for a 80,000 square foot medical supply

distribution warehouse. Directly supervise 16 to 20 people. Used OMNI

warehousing and CSW for shipping orders and inventory control. Used cherry

pickers, reach lifts, sit down forklifts as well as powered floor jacks.

Monitored teammate production and error percentages.

Verigent, Tennessee May2007 - January2008

Technician

Work as contractor for Raytheon on the FTI project with Harris for the FAA.

Install and troubleshoot as well as repair CPE for FAA sites across

country. Completed training with Raytheon including OSHA training. Work on

Analog lines as well as T1 and DS3 high speed circuits. Extensive travel. *

Received FAA security clearance

Xspedius Communications, Memphis, TN November 2004 - November 2006

Field Technician

Install and maintain equipment used for DS3 and DS1 high speed lines. *

Responsible for all equipment from switch office to customer premise. *

Trained in programming in switch. * Work on equipment such as CBX500, DACS,

Juniper, OC3, PSAX, Cisco Routers and muxes, VOIP, and other such

equipment.

Volt Telecom, Memphis, TN August 2003 - October 2004

Tip/Ring Technician

Contracted out for various communication companies such as MCI, Sprint, and

others installing and servicing telephone lines * Started on the ground

floor and helped map areas and routes. Helped train employees as well as ?

management on Tennessee Code Enforcement as well as OSHA standards. Duties

included, but not limited to, installation, maintenance, and

troubleshooting telephone systems. * Purchased and maintained a truck and

tools.

Bellsouth, Memphis, TN June 2000 - August 2003

Service Technician

Responsible for installation and maintenance of exterior and interior phone

plant. * Extensive customer contact. * Held perfect safety record. *

Successfully completed all digital and electronics courses offered. *

Troubleshot and repaired fiber optic telephone lines along with computer

and modem complications.

EDUCATION

Memphis State University

Electrical Engineering

SUMMARY

Additional Skills* Working knowledge of MS Word, Excel, Powerpoint?

Trained on Telnet, Teknet, Omni Warehousing? Frame Relay, VOIP, DSL,

ATM/TDM software? WAN/LAN configuring? Worked with Adtran routers and

multiplexers, Edgelink multiplexers, Cisco routers and multiplexers,

Nortel, Juniper switching equipment? Completed all digital and electronics

courses offered with Bellsouth? Worked on Scissor lift, Front end loader,

and floor jacks

CERTIFICATIONS

. Pole Climbing School - United States Air Force, Texas. Completed US

Military Pole School

. Internal Electrical Systems - United States Air Force, Texas. Trained

with Military for High voltage as well as internal electrical systems.

. All Classes offered by Bellsouth

. OMU Certification - certification in all areas of Warehousing

including forklift operation and safety, shipping, receiving, HAZMAT,

workplace harassement, and several other areas.

Contact this candidate