Manager Customer Service
Resume:
TODD S. EATON, CPA/MBA
Pittsford, New York 14534
E-mail: *********@*****.***
PROFESSIONAL EXPERIENCE
Davie Kaplan, CPA, P.C. June 2007 to present
Partner, Executive Vice President
Davie Kaplan is a public accounting firm with $9 million in annual
revenues. Originally hired in June 2007 to oversee the finance, human
resources, IT and office administration functions, in my first year with
the firm I instituted key profitability metrics, revised the partner
compensation plan, and upgraded all support services, focusing on improved
workforce relations, systems infrastructure and uptime. My immediate
contributions were recognized a year later when I was asked to become a
partner in the firm, which became effective July 1, 2009. As the lead
member of the 5 person Executive Operating Committee responsible for all
firm business and strategic decisions, my mission is to assure that the
other partners focus sufficient attention on critical business issues. In
addition to working with the partner group, my primary goal is to optimize
the performance of all support functions, enabling the client services
partners and other firm employees to efficiently and effectively service
our clients and maximize revenue.
Stantec Consulting Services Inc. March 2005 to June 2007
Controller, US East Region
Stantec is a $1 billion publicly held engineering services company. As
controller of a region with $190 million annual revenues, I supervised a
staff of 24 employees providing financial services to 30 offices and 1800
employees. I was responsible for all project accounting, billing,
credit/collections and acquisition integration activities in the region,
and was a member of a three person team responsible for development and
implementation of all financial and project related policies and
procedures, including Sarbanes-Oxley requirements. My accomplishments
include the following:
. Integrated three acquisitions comprising $120 million gross revenues
. Reduced AR days sales outstanding from 90 to 42 though improved
collections practices
. Reduced number of days' unbilled WIP from 55 to 35 through improved
billing practices
Webster Plastics (Subsidiary of Parker Hannifin) July 1995-February 2005
General Manager/CFO
Webster Plastics is a world class, QS 9000 certified company that has won
awards for engineering excellence and lean manufacturing. The company was
selected as a winner in the Industry Week 2002 "Best Plants" competition
and was a finalist in the Plastics News 2001 "Plastics Processor of the
Year" competition.
As a corporate officer and General Manager, I was responsible for the
operations, engineering, inside sales, customer service, procurement,
finance and administrative functions, consisting of one hundred fifty
employees. Other duties included strategic planning and execution,
acquisition analysis, commercial and legal issues, customer/vendor
negotiations and contracts. Upon joining the company in 1995 as CFO, I was
a member of the four-person management team with responsibilities that
extended into all functional areas of the company. My traditional financial
responsibilities included maintaining complete and accurate financial
records, monthly closings and financial reporting, enforcing internal
controls, coordinating all financial and tax audits and providing financial
analysis and management reporting to the parent company. As General
Manager (effective May 2003), reporting to the President of the parent
company, I focused on improving quality and delivery performance,
increasing customer satisfaction, and development of key personnel
throughout the organization. My accomplishments included the following:
. Internal development of successor General Manager and Engineering Manager
. Successful implementation of a fully integrated ERP software package
(AIMS), including radio frequency shop floor bar coding capability. This
conversion consolidated three nonintegrated databases into a single
integrated system and resulted in real time inventory transactions 24
hours per day, seven days per week.
. Implemented a self insured medical plan yielding $135K (32%) cost savings
. Established performance measurements for operations, sales and
engineering personnel
. Drove continuous improvement on productivity and efficiency to world
class levels
. Wrote custom quotation program for sales & engineering department
providing visibility to quoted standard cost and margin/profitability
statistics
. Improved internal controls resulting in $90K (80%) annual inventory
obsolescence reduction
. Eliminated consultants, saving company $75K
. Increased annual revenues $85K by implementing small order charges
. Revised company policies and procedures and retrained company
supervisors, resulting in the virtual elimination of contested
Unemployment and Labor Department awards
. Created and directed QS 9000 internal audit function responsible for
assuring compliance with the company's documented QS procedures
Pfaudler U.S. Inc., Rochester, NY November 1989-July 1995
Director of Accounting
. Supervised worldwide financial consolidation and SEC reporting
functions
. Implemented ERP system (Symix)
Eastman Kodak Company, Rochester, NY
Director, Financial Reporting & Analysis, Photofinishing Systems
Division ($1.2 billion revenue)
Gleason Corporation, Rochester, NY
Corporate Accountant/Division Controller for $120 million public
company
Deloitte, Haskins & Sells (now Deloitte & Touche), Buffalo, NY
Senior Accountant
EDUCATION AND CERTIFICATIONS
State University of New York at Buffalo
. Received B.S. (School of Management) with Highest Distinction and
M.B.A. (Accounting)
. Graduated Magna Cum Laude (3.70 grade point average)
. Certified Public Accountant (NY)
. Registered Securities Representative (Series 7 exam)
. Registered Investment Adviser (Series 66 exam)
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