Customer Service Data Entry

Erin McNally

**** ***** **** #**** ***** Hill, IL 60403

*************@***.***

815-***-****

JOB OBJECTIVE

General Office / Administrative Support/ Supervisory position with a professional firm.

QUALIFICATIONS

- Professional and prompt at all times

- MS Office (Word, Excel, PowerPoint, Outlook)

- Typing 80 wpm & data entry (alpha/numeric)

- Exceptional customer service and employee supervision skills.

- Highly organized and efficient.

- Streamline processes by prioritizing multiple tasks, handling

administrative projects, and meeting hard deadlines.

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PROFESSIONAL EXPERIENCE

My Free Travel - Joliet, IL July ‘09 –

February '10

Receptionist - entered data, answered phones, filed information, greeted clients

Law Firm of Mahoney, Silverman & Cross - Joliet, IL December ’08 –

July ‘09

Law Office Clerk - answered calls on multi-line telephone, mailing, data entry, running filings,

subpoenas, documents to County court house on a daily basis, daily usage of Microsoft Excel, Word, &

Outlook

Target - Lemont, IL August ’06 –

July ‘09

Cashier/Cashier Trainer

Guest Service Representative (Returns/Exchanges/Customer Service/Front End Supervisor)

“Food Avenue” Floater - Cross-trained to cover the restaurant responsibilities in event of a shortage.

Sew Many Windows - Lockport, IL July ’05 –

August ‘07

Secretary and Front Desk Supervisor - Handled a multitude of tasks in a small retail environment.

Worked closely with the owner of the business and helped her move from a home based business to a

retail store format. organized several mailing lists into one main format, provided in-store customer

service, maintained store invoices and kept all bookkeeping software current.

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EDUCATION

Lockport Township High School

2004 – 2008 Graduated in May 2008.

Joliet Junior College

2008-2009

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References and Supporting Documentation Furnished Upon Request

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