Customer Service Years Experience

CHRISTOPHER GAGE

**** ********* ******

Lakewood, Ohio 44107

Phone: 440-***-****

Email: ****@*****.***

CAREER SUMMARY

Information Technology professional that has a reputation for saving

troubled projects by setting priorities, reorganizing efforts, and

surpassing goals. The following is a list of my acquired skills:

Desktop Support Windows 2000, XP, Vista

Production Operations Windows Server 2003

Maintenance & Troubleshooting Microsoft Active Directory

LAN/WAN Technology Microsoft Office Applications

Network Operations Microsoft Visual Basic

Network Protocols VMware Virtual Machines

Network Security Linux Operating Systems

Cisco Systems IBM AIX Operating Systems

CERTIFICATIONS

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EDUCATION

New Horizons Computer Learning Center

Certifications in progress: Microsoft Certified Desktop Support Technician

Associates of Applied Science Degree

Information Technology: Computer Network Systems

ITT Technical Institute- Strongsville, Ohio

Received Highest Honors Awards for 3.5+/4.0

EMPLOYMENT HISTORY

Arrow Electronics- Solon, Ohio

2007 -2009

Production Technician

. 2 years experience in computer integration and troubleshooting

. Integrated enterprise server assemblies faster than allotted times.

. Resolved any issues detected by testing procedures.

. Achieved high level of acceptance rates.

. Organized work areas while member of a team to increase efficiency of

production environment.

SUREFOOT INDUSTRIES- Middleburgh Heights, Ohio

2004 -2007

Slitter Operator

. 3 years experience in safety equipment manufacturing

. Operated and maintained slitter machines

. Assisted shipping/receiving department as needed

KOVACHY BROTHERS AUTO- Rocky River, Ohio

1996 -2004

Auto Part Technician

. 8 years experience in customer service, retail, and distribution

. Handled all procedures of orders and provided required services to

customers within allotted times

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