Michael Fuentes
**********@*****.***
**** **** **. #*** ****: 713-***-****
Houston, Tx. 77064
Dedicated Retail Manager with 8 years of management and training experience who is
looking for a new career with a company who rewards both performance and
loyalty. Consistently met sales and gross profit goals in both front end and
pharmacy. Trained and developed store managers in inventory procedures and
store operation policies.
Areas of Expertise
• Proficient in all Budgets Payroll
• •
Microsoft systems P&L statements AP & AR
• •
• Excellent customer Income statements Merchandising
• •
service skills Operating Statements Vendor purchasing
• •
• Training and Ledgers and expense
•
Development reports
Professional Experience
Walgreens Houston, Tx 8/05 to Present
Executive Manager
Promoted to Executive Manager only 5 months after assuming an assistant manager role. Hire, train and supervise all employees
including pharmacy employees. Manage day to day operations from opening procedures to end of day close outs. Accountable for
store merchandising, warehouse organization, and all other duties assigned by direct supervisor and District Manager.
Graduated first in the Executive training program.
0% percent turnover rate in employees personally hired.
Managed a 24 hours store alone during busiest season and maintained a sales increase of
7% and accomplished 4 consecutive $2 million months.
Led the Houston market in suggestive selling for two consecutive quarters. Continued to be
in top 5 for two years after that.
Won yearly merchandising award for two straight years for the city of Katy.
Led store to win 2009 Seasonal Houston Market tour.
Walgreens Houston, Tx 07/04 to 8/05
District Operations Trainer
Was a resource for Store management in the areas of cash handling policies, inventory
procedures, and training procedures. Trained and developed all pharmacy employees for 27 to
30 stores by conducting weekly classes. Led monthly meeting in the areas of policy and
procedure. Conducted random audits for company procedure for follow through.
Walgreens Houston, Tx 2/01 to 7/04
Senior Pharmacy Technician
Typed and filled prescriptions under the supervision of a pharmacist. Trained and developed
new hires in pharmacy procedures. Was accountable for scheduling, inventory control, vendor
purchasing and returns and all administrative pharmacy issues.
Education and Training
University of Houston 09/03 to 5/2008
Earned 125 courses with a concentration in Accounting and Political Science
Returning in the fall of 2010 to complete dual degree online in one year and then
enrolling in the MBA program.