Manager Sales

JONATHAN C. BERRY

*** *** ****** (Covington, Tennessee 38019 ( ********@*****.***( 901-650-

**** - **** *****

Profile:

Operations and Sales Executive with a proven track record of increasing

sales and profits, along with turning around underperforming locations.

Consistently exceeded goals, sales plan and profitability for each

employer.

Expert in analyzing existing operations and implementing necessary and

proven strategies, along with formal business practices to improve profit

performance, grow sales and increase retention rates. Proven financial and

business acumen combined with practical experience and formal training in

Operations and Business Management. Strong education foundation with a

Masters Degree in Business (MBA). Areas of Strength include:

. Operations Management ? P&L

Maintenance

. Budgeting/ Expense Management ? Growth and

Profitability

. Sales Management/ Sales Training ? Quality Control

. Marketing/ Sales Promotions ? Human

Resource Management

________________________________________________________________________

EXPERIENCE HIGHLIGHTS

University of Tennessee Health Works 2008-2009

Job Placement Coordinator - Memphis, TN

. Responsible for identifying employment opportunities for Health Work

clients through creating and maintaining relationships with local

employers, community / government agencies, and industry leaders.

. Advised clients regarding career preparation and job search skills.

. Provided training to Health Works program clients to prepare them for

the desired performance based outcomes - employment.

. Demonstrated the institution's commitment to enhance the quality of

life for under-served women in the community.

Honeybaked Ham 2007-2008

General Manager-Bartlett, TN

. Directed business development activities to increase sales within 7

months during tough economic times

. Executed sales building strategies and techniques to prospect

potential customers

. Streamlined operations and expenses to ensure efficiency and

profitability

. Established and implemented short and long -term business plans for

increased growth and profitability

. Developed and launched formal sales procedures that resulted in an

increase in lunch and retail sales

Hilton Hotels Corporation 2000 -2007

Guest Assistance Specialist-Memphis, TN

. Provided timely resolution for guest concerns for over 2300 high

volume hotels

. Assisted with all General Manager training and the new hire

orientation process

. Composed letters to ensure proper and timely follow up for internal as

well as external guest

. Interfaced with hotel management in recommending effective resolution

of guest issues

. Suggested continuous improvement processes to increase attendance and

call monitoring standards

JONATHAN C. BERRY

PAGE 2

Pizza Hut 1998-2000

General Manager-Memphis, TN

. Generated million dollar revenues and increased profit by utilizing

outstanding financial controls

. P&L responsibility for restaurant operations exceeding a Million

Dollars

. Accurately budgeted and forecasted weekly sales for 1.5 million dollar

restaurant

. Assisted Territory Manager with market operations and financials

. Managed multiple units with limited staffing

. Controlled labor as well as food cost to ensure profitability

. Created training plans to ensure efficient restaurant operations

. Hired, trained and discipline all restaurant employees

. Cross-trained employees in different areas to properly staff

restaurant

Kentucky Fried Chicken 1994-1998

General Manager-Memphis, TN (Hired as Assistant Manager and quickly

promoted.)

. Increased revenues from $600,000 to over a million annually

. Increased customer loyalty by changing restaurant culture

. P&L responsibility for restaurant operations

. Assisted Territory Manager in training financial controls to

underperforming restaurants

K-Mart 1991-1994

Store Operations Manager

. Established and implemented short and long range goals, policies and

procedures

. Assisted General Manager on appropriate budget levels, inventory and

staffing

. Provided daily leadership and guidance on customer retention and

satisfaction

. Managed maintenance of the facilities and insured excellent customer

experience

. Managed sale and security of 2.5 million dollar jewelry department

. Oversaw training program designed to increase employee retention

. Provided training for all retail personnel

. Audited store financials and recommended sound accounting procedures

for cash office

US Army (Honorable Discharge) 1986-1991 Lieutenant (Field Artillery)

EDUCATION

BELHAVEN COLLEGE/Memphis, TN

Masters Business Administration (MBA) 3.73/4.0 graduation May, 2007

Emphasis: Leadership

MISSISSIPPI VALLEY STATE UNIVERSITY/Itta Bena, MS

BS majoring in Industrial Technology (Electronics) August, 1989

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