Joanne M. Saccomanno, M.B.a., M.A.
**** *. ***** ****** ***** Vernon Hills, IL 60061
847-***-**** **************@*********.***
*********@*********.***
PROFILE
Results-oriented, performance-driven Senior Communications Manager with M.
B. A. and diversified experience in communication strategy and
implementation with measurable outcomes. Excels at corporate
communications, internal and external communications, and issues management
in a matrixed environment. Leader committed to quality and able to motivate
high-performance team to sustain outstanding levels of productivity and
accomplish challenging goals. Recipient of numerous awards for quality and
achievement. Areas of expertise include:
Corporate Communications Integrated Marketing Campaigns
Employee Engagement/Internal Media Relations/Outreach
Communications
Executive Communications/Speechwriting Strategic Planning/Counsel
Client Management/Channel Communications Writing and Editorial Management
PROFESSIONAL EXPERIENCE
Allstate Insurance Company, Northbrook, IL
The Allstate Corporation, a Fortune 100 company, is the nation's largest
publicly held personal lines insurer with $130 billion in total assets and
more than 70,000 professionals.
Senior Manager/Communications, Allstate Financial
2004 - 2009
Counseled senior leaders and business partners on strategy and
communications, including sensitive and timely communications regarding
downsizing initiatives and the effect of the economy on the company's
strategic vision. Strategized and wrote key messaging, corporate
positioning, and presentations.
Developed and executed integrated communication strategies directed to
matrixed stakeholders, both internal and external, via multiple
communication vehicles. Review and measurement of strategies determined
repositioning of communications, delineation of segmented audiences, and
alignment of business plans.
Directed a communications team that benchmarked best-in-class
communications. Spearheaded a redesign of the employee electronic
newsletter resulting in a 20% increase in readership and exceeding
expectations.
Led cross-functional teams in the development, regulatory and legal
approval, and implementation of sales incentive/promotion campaigns,
resulting in successful new product launches and increased sales production
for financial services. One regional promotion resulted in a 75% increase
in sales and another countrywide promotion resulted in a 45% lift in sales
over a current year trend.
Invigorated communications for a field force of more than 15,000 agents and
sales managers with a $2.2B national sales plan. Championed the efforts of
agent advisory committees with projects including the creation and
distribution of streaming video resulting in an 11% sales increase.
Bank One Corporation/Zurich Life, Schaumburg, IL
Zurich Financial Services Group is an insurance-based financial services
provider with a global network of subsidiaries and offices in North America
and Europe as well as in Asia Pacific, Latin America and other markets.
Senior Director, Marketing and Communications
2000 - 2004
Built a national presence in advertising and public relations supporting
marketing campaigns and major business channels. This annual media campaign
included the successful promotion of customer-facing articles, the writing
and placement of more than a dozen bylined articles and cover stories in
trade publications, and the development of advertising campaigns aligned to
marketing and business strategy.
joanne m. Saccomanno Page Two
Launched successful rebranding initiatives and led the team responsible for
redesigning corporate communications, intranet and extranet web sites,
print materials, and channel communications.
Directed the communication team and partnered with Discover Financial
Services to develop and implement communication for a joint proprietary
product. This first-time ever project included the resolution of branding
and compliance issues as well as the creation of tailored sales strategies.
Designed and executed a multi-dimensional marketing and communication
strategy to launch a new recruitment and sales campaign in the state of New
York. Penetrated this market by dramatically increasing the number of
independent sales agents, which drove application count 350% higher than
previous year and more than doubled sales in three months.
Energized new business opportunities by developing integrated, tailored
communication plans in direct and business channels. Plans outlined
strategy/tactics to increase sales production and to recruit new agents.
Deployed integrated approach to industry and distributor-sponsored
conferences. Managed all aspects of conference participation, including
theme development, special marketing materials, and media outreach.
Allstate Insurance Company, Northbrook, IL
Senior Marketing Manager, Allstate Financial .
1999 - 2000
Assistant Client Manager/Senior Communications Consultant, Corporate
Relations 1990 - 1999
Revitalized client relationships with internal clients, such as Human
Resources, Finance, and Life Insurance, by managing successful projects
such as the first-ever companywide satellite broadcast and quarterly
communication meetings for employees.
Designed and managed a practical, audience-biased strategy of communicating
to employees countrywide. Researched and wrote material for executive
presentations, board meetings, newswires, and press releases. Created
business writing guide as instructional and reference tool.
As editor of award-winning company publications, spearheaded an audit and
expense management of communications and marketing materials, resulting in
a company savings of more than $50,000 per year.
Created and implemented communication and marketing strategies to launch
new distribution channel into the financial services market. Transformed
the communication system and marketing materials to support the sales goals
of broker/dealers, key accounts, and representatives for multi-distribution
channels.
Constructed and coordinated strategic counsel and key messaging between
parent company and subsidiaries. Formulated and executed a comprehensive
communication plan for business units and for corporate clients.
Wrote and directed distribution of promotional and reference materials,
including training materials, brochures, and comprehensive tool kits, to
multi-distribution channels.
Directed corporate communication events such as kick-off meetings and
anniversary events. Led the communication team, researched historical
statistics, benchmarked similar industry events, and produced all
accompanying materials and presentations for distribution to employees.
ADVANCED EDUCATION
Master of Business Administration, Management Loyola
University, Chicago
Master of Arts, English Loyola
University, Chicago
RECOGNITION
Allstate Chairman's Award (recognizing the top 1% of Allstate employees)
Bank One Corporation Performance Award
Zurich Life Performance Award