Chevonne Manlove
**** *. ******* #**, *******, IL 60640 ( Phone: 312-***-**** ( e-mail:
********@***.***
SUMMARY
Pragmatic thought/innovation marketing leader with a high degree of sales
savvy. Extensive experience in consumer and customer-driven solution
strategies. A track-record of verifiable solution innovation and success
creating and commercializing big ideas. Accomplished change agent of people
and processes. Specific areas of expertise include:
Integrated Campaigns Online &Emerging Media Solution Selling
Mobile Marketing Agency Management Business Development
Database Management Healthcare Marketing CRM Segmentation
PROFESSIONAL EXPERIENCE
Samplesaint 2006 -
Chicago, Illinois 2009-Present
Director of Sales and Business Development, Part-time Consultant
Support the overall vision and strategy for mobile media start up company
that creates scannable coupons directly to consumer's cell phones. Work
directly with Brand Directors, Marketing VPs SVPs and CMOs to develop
marketing strategies and build pipeline of opportunities with CPGs, big box
retailers, C-stores
. Analyze and develop marketing collateral to promote Samplesaint features
to new business users
. Work with external partners input for co-marketing opportunities
. Voice of the customer in all core team meetings with input into product
roadmap
. Develop and grow media partnerships that enable Samplesaint as the
forefront of emerging marketing media
Alere, subsidiary of Inverness Medical/Matria Healthcare/Cor 2006 -
Solution 2006-2009
Rosemont, Illinois
Product Marketing Manager, Health Improvement Division
Support the overall vision and strategy for wellness and disease management
product portfolio of $300M. Define and develop brand positioning with
product development team, IT, and operations. Work with sales and client
management teams to deliver unified messaging via all communication
vehicles (i.e. direct marketing, emarketing, product toolkits, and
communication collateral.) Develop thought leadership opportunities to
advance Alere's presence in marketplace.
. Targeted government vertical with integrated marketing campaign that
included newsletters, speaker conference event, and banner ads (first
integrated marketing campaign for Alere). Campaign yielded 26% increase
in company website traffic
. Supported senior leadership within individualized workgroups/virtual
teams on defining positioning and messaging with product plans
. Collaborated with Alere thought leadership on launching new marketing
programs and industry-related tools i.e. Wellness VOI estimator
. Created blueprint for sales training " Lunch & Learn" concept to assess
insight on service offerings and emerging industry trends
@Properties / Chicago, Illinois,
2004 - 2006
Consultant
Liaison between broker and residential developments for an independently-
owned $1B residential and commercial real estate brokerage house.
. Generated $3M in annual sales volume for 2005-exceeding goals for
industry standards
. Valued team member of residential development projects in the South Loop
Medco Health, Chicago, Illinois 2001 - 2004
Senior Account Manager, TPA Reseller Segment
Managed pharmacy drug benefit programs and disease management programs for
TPAs (Third-Party Administrators). Account base represented $100M in
revenue. Accountable for financial performance and account renewals as well
as ongoing customer service. Team leader of two reports.
. Averaged 97% customer rention over 3 years-attributed to strong account
relationships
. Successfully converted several accounts to multi-year contracts
. Recognized company-wide two consecutive years for superior customer
service based off the ``Voice of the Customer Survey" distributed to
providers annually (2002,2003)
. Built relationship with key TPAs (CoreSource, Giant Eagle, Fiserv) by
establishing quarterly teleconference to provide education on health plan
design trends and analyses
Red Rover Digital, a wholly owned subsidiary of RR Donnelly, Oak 2001 - 2001
Brook Terrace, Illinois
Business Development Manager Division closed to company wide downsizing
Developed new and leveraged existing client relationships to build pipeline
of opportunities with Fortune 1000 CIO, CTO, CEO and CFO companies. Sold
solution platforms and web applications technologies.
. Established and led a cross-organizational, cross functional RRDonnelly
teams to develop cooperative initiatives, designed to leverage synergies
among business units
Searle/Pharmacia/Pfizer, Skokie, Illinois 1998 - 2000
Consumer Marketing Manager
Led all direct-to-patient marketing initiatives for pain product portfolio
of $450 MM in sales revenue. Held P & L responsibility and managed $2M
budget. Responsible for vendor relationships and agency management.
. Led a cross-functional team to integrate direct-to-consumer and brand
marketing initiatives, resulting in development of joint strategies that
drove bottom-line results
. Work with external media and creative agencies on each campaign stage -
from strategy to execution to post delivery analysis
. Droved development and execution of 2 campaign programs available
exclusively to product users, resulting in a $5.5 million sales increase
and a 25% increase in return-on-investment.
. Increased enrollment in end-user database by 60%, while reducing overall
expense budget by $1.5 million through effective database targeting and
increased departmental efficiencies
. Reversed and stabilized downward market share trend of product line
surpass by new product category
Advo, Schaumburg, Illinois 1995 - 1998
Account Executive
Directed marketing campaigns for Direct Mail Company. Utilized
syndicated information (IRI/Nielson/Claritas) to create customer
segmentation and advertising strategies for key accounts such as McDonalds,
Factory Card Outlet, and several regional QSR restaurants accounts.
. Recipient of the ROP Newspaper Conversion Award
EDUCATION
Roosevelt University, Chicago, Illinois
Master of Business Administration
University of Kansas, Lawrence, Kansas
Bachelor of Science in Journalism