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Customer Service Assistant

Location:
Phoenix, AZ, 85027
Posted:
August 01, 2010

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Resume:

Michael Franklin

951-***-****

abluco@r.postjobfree.com

EDUCATION

University of California, Riverside Riverside, CA

*** ************* ******* ***** **** 2001 - Winter 2006

Major coursework: Economics

WORK EXPERIENCE

Elite Sports Training Phoenix, AZ

Volunteer Athletic Trainer March 2010 - Present

Volunteer trainer in weekly sports clinics and volunteer coach for a

basketball team

Clash Booster Club Phoenix, AZ

Volunteer Cashier/Food Handler May 2010 - Present

Volunteer as cashier and runner/food handler in stadium concessions

Blue Fish FX Los Angeles, CA

Intern October 2008 - November 2009

Developed organization methods, clerical duties and general assistant to

lead digital artist

Coalition for Common Ground Riverside, CA

Site Supervisor August 2006 - July 2008

Responsible for inbound and outbound phone duties and light

administrative duties

Supervised an after school program that served 40+ children and parents

daily

Developed and implemented after-school academic and healthy living

curriculum

Organized large events at the program facility outside of regular program

parameters

Trained and supervised staff at multiple program sites including

schedules and site assignments

City of Riverside Riverside, CA

Instructor January 2002 - July 2007

Fielded inbound and outbound phone inquiries and made referrals to

appropriate service organizations, as well as general office duties

Instructed an Introduction to Computers class at Park and Recreation

sites

Marketed volunteer opportunities and regularly recruited volunteers

Staffed multiple youth councils, kept the minutes, accounted for the

budgeting and implemented their projects

Created publications including a city wide resource guide and monthly

newsletter in 7 public schools

Developed original community service projects and programs to assist

youth and families

SKILLS

I am adept with Microsoft Office, small network maintenance and visual

effects programs. I have excellent customer service, organization and

communication skills from years of public contact.



Contact this candidate