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Customer Service Manager

Location:
Austin, Texas, 78727, United States
Posted:
May 26, 2010

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**** ******* **** *** ***

Austin TX ***** 512-***-****

**********@***.*** ***** ****

Objective To secure a position with a progressive firm that

will utilize my skills and experience and provide

growth opportunity

Experiencesp

oe 2009 - Present (Seasonal Work) Manpower

Austin, TX

Office Clerk

Responsible for day to day support on Customer

Service, Mail Room, Warehouse operations. Processed

medical files, reviewed applications for signatures

and supportive documents. Prepared medical files

for scanning and filling. Accept, calculate and

apply postage for domestic, international, and

special mail services. Sort and tray, tub or sack

and prepare mail to be dispatch to the Postal

Office. Process all outgoing mail according Postal

Service rules and regulations and agency policies

and procedures. Process outgoing overnight services

packages, log, and reconcile monthly statements.

Reconcile postage expenditures, supplies, and

replenish account as needed.

Austin, TX

Clerk III

Rnsible for day to day Customer Service, Mail Room,

Ware

2008-2009 (Seasonal Work) IRS

house operations. Processed Tax Applications and,

reviewed for signatures and supportive documents.

Accept, calculate and apply postage for domestic,

international, and special mail services. Sort and

tray, tub or sack and prepare mail to be dispatch

to the Postal Office. Process all outgoing mail

according Postal Service rules and regulations and

agency policies and procedures. Process outgoing

overnight services packages, log, and reconcile

monthly statements. Reconcile postage

expenditures, supplies, and replenish account as

needed.

1993-2008 American Eagle Enterprise

Austin, TX

Office Manager

Provided support and assistance to management

staff. Prepared requisitions for supplies. Maintain

complex stock records and prepare reports. Perform

routine building and equipment maintenance.

Received and record all incoming shipment of

supplies and equipment. Performed annual supply

and equipment inventory. Delivered mail to post

office, customer orders and pick up supplies from

vendors.

1991-1993 State Office of Attorney General Austin,

TX

Mail Clerk

. Maintained records of postage expenditures.

Tracked register mail,

incoming and outgoing packages. Processed incoming

Workers

Compensation Claims.

Provided support and assistant to agency staff

Worked in mail room opening, stamping, sorting, and

routing mail

Training/Ski

lls Knowledge of customer service protocols, general

office Administrative procedures. Ability to

supervise personnel and maintain effective working

relationship and contract negotiations. Proficient

in the use of personal computers in a window

environment including specialized application

software Microsoft Window 95, 98,2000 and window

XP ( Access, Excel, Word, High speed copiers, fax

machines, Laser Printers, Document binder and laser

printers.

Languages English/Spanish



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