Customer Service Quality Assurance
Resume:
Courtney L. Ward
********@*****.***
Des Moines IA
50310
O bjective
To obtain employment in a professional work setting utilizing my management skills and ability to collaborate in a team-based
environment.
E ducation
1987-1991 Mu rphysboro H igh Mu rphysboro, I L L
1993-1995 William Penn University Oskaloosa, IA
Work Experience
2010 DES Staffing-All State Industries Des Moines, IA
CNC Operator
Read Blueprints
Use calipers to get accurate tolerance of parts
2009 Advance Services Ames, IA
Operator/Inspector
Operated various machines that produce various parts for packaging and shipping.
Inspect parts for quality assurance before being shipped
2008-2009 SOS Staffing Des Moines, IA
Press Packager-Quebecor World
Forklift Operation
Loaded 70 pound paper bundles onto a pallet
D isplayed teamwork skills
2008-2009 Spherion Des Moines, IA
Associate/Inspector-Netflix
Inspect DVD/game rentals for same day shipping
Quality Assurance
2007-2008 Simmons Construction Montezuma, IA
Concrete Specialist
Design concrete structures for residential and commercial accounts
Form structures such as parking lots, sidewalks, baseball complex, and residential basement
Pour concrete into forms
P recisely finished the structure
Provided customer service
2005-2006 Industrial Fabrication and Machinery Waterloo, IA
Press Operator
Interpreted blue prints
Operated brake press
Forklift operation
Developed various products to company satisfaction
2004-2005 GMT Corporation Waverly, IA
CNC Machinist
Interpreted blue prints
Assembled t ransmissions for combines
Operate mill and lathe
Forklift operation
Inspected parts for operation
Problem solving skills to reach product goal
Skills
Forklift operation
Read blue print
L ate and Mil l operation
Microsoft Office
Customer Service
Quality Assurance
I nterests and Activities
1998- Present Member of WFL/NAFL Semi Pro football league
2008 Coach of basketball and football team at the YMCA
2005 Coach of basketball and football team at Boys and Girls Club of Waterloo
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