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Project Manager Customer Service

Location:
West Jordan, UT, 84088
Posted:
July 26, 2010

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Resume:

Carleton J. Seeley

**** ***** ******* ****

West Jordan, UT 84088

Cell: 214-***-****

Email: abl8us@r.postjobfree.com

SUMMARY QUALIFICATIONS

Dynamic and results-driven leader with 20+ years progressive experience managing

accounting, directing budget and forecasting, overseeing project implementations,

collections, and developing/evaluating process improvements. Combines unquestionable

integrity and honesty with creativity and financial acumen. Confidence in accepting

opportunities in a leadership position in achieving business objectives in a growth-oriented

organization.

CAREER HISTORY

InStar Services Group, L.P.

Fort Worth, TX

Director Billings and Collections August 2006 – September 2009

Review and direct companies local, regional and corporate AR and Collection efforts.

Develop process improvements to centralize AR & Collection processes. Assist Project

Managers company wide with new tools to control projects. Liaison with National

Account’s to develop solid working relationships. Mediate and resolve large loss disputes

with clients, insurances and third party auditors. Contract administration.

Key Accomplishments:

•Reduced AR from $55 million to $19 million

•Lowered Daily Sales Outstanding (DSO) by 45%

•Centralized AR process resulting in 6 FTE reductions.

•Implemented Credit monitoring system.

•Centralized outside legal collection process. Realigned lien process.

•Implemented standardized billing requirements, procedures and processes, which

resulted in accurate and timely billing.

•Designed and implemented project tracking, cost and AIA billing software.

•Cultivated working relationships with National clients resulting in timely payment and

dispute resolution.

•Managed and resolved client T&M (Time and Material) billings (Hurricane, Natural

Disaster and Fire loss).

Affiliated Computer Services (ACS)

Sandy, UT- Dallas, TX

Senior Project Manager - BPO Solutions February 2002 – August 2006

Document and analyze business processes, Accounting (AP), and Purchasing

(Receiving). Direct and design Web based AP platform solutions for outsourced corporate

integration.

Key Accomplishments:

•Developed and implemented project milestones.

•Designed and implemented Data Entry and Problem Resolution workflow process for

Juarez, Mexico.

•Traveled extensively for implementation of off shore workflow processes.

•Managed and resolved client process issues (Sarbanes Oxley, operational and

technical).

•Developed computer based and classroom training for new business technology solution.

Presented training to excess of 1,000 employees.

•Project management and Customer Service training.

•Due diligence and Corporate modeling.

Evans & Sutherland (Semiconductors, Computer Graphics Division)

Salt Lake City, UT

Controller 1999 to 2001

Supported the General Manager, Engineering and Marketing teams within an intense and

fast-paced technology environment. Re-engineered product line by phasing out one

product while integrating a new one. Provided traditional controller operational support in

the form of internal financial reporting, budgeting, forecasting, accounting methodology,

internal control, pricing, and capital asset purchases.

Key Accomplishments:

•Converted Solomon accounting package of subsidiary to Oracle release 11i.

•Identified approximately $7 million in “misplaced” and unused NOL tax carry forwards.

•Co-Chaired Process Improvement team to redesign current financial reporting processes

•Coordinated and managed the relocation and consolidation of routine accounting

processes from San Jose to corporate offices Salt Lake City.

•Created a 4-year financial plan for proposed spin-off.

Shrimp Resources International, Inc.

Ogden Utah and Madras India

Chief Financial Officer 1994 to 1999

Supported the CEO while administering multi-currency ledgers, Capital Funding,

International Counter trade, FX tracking and analysis, cash management, and tax

management, as well as incorporating USA and Indian companies. Impact of Indian

nuclear weapons testing resulted in shutdown of the business.

Key Accomplishments:

•Negotiated agreement with foreign counterparts by meeting with Indian syndicates and

government to establish a mutually beneficial corporation.

•Implemented SEC and shareholder reporting for a Pre-IPO company.

•Instituted offset credit funding.

American Express Travel Related Services Co., Inc.

New York City, NY and Salt Lake City, Utah

Controller - Travelers Cheque Group 1993 to 1994

Managed a 43-person team across five departments. Controlled $12 billion multi-currency

balance sheet, worldwide multi-currency budgeting, forecasting, and reporting of the

Travelers Cheque product with sales in excess of $25 billion.

Key Accomplishments:

•Coordinated development and training of new worldwide Travelers Cheque budget

model.

•Acted as liaison with French and English joint ventures in order to move their Travelers

Cheque functions to Utah. Both joint ventures realized 20% savings of operational

budgets.

•Conducted due diligence on a Swiss entity which resulted in a joint venture.

•Supported overall company finance initiatives by coordinating and managing the

relocation and consolidation of accounting processes to a centralized location in

Phoenix, Arizona.

Manager - Accounting, Refund Operations, International Consolidations, Quality 1981 to

1993

Managed Payroll, Payables, Financial Analysis, Abandoned Property, Financial Control,

and Joint Venture Accounting with a total employee count of 65. Established financial

Control for worldwide Operations. Established Quality courses for New York and Salt Lake

finance staff. Finance representative on Operations Globalization task force.

Key Accomplishments:

•Facilitated strategy to move funds through the EEC by extensively studying the situation,

then developing a system to track checks throughout Europe: saved $6 million

annually in VAT taxes.

•Member of Malcolm Baldridge award team. Facilitated training for Finance and

Operations.

•Recovered $18.5 million abandoned property by discovering and rectifying a significant

computer and system error.

•Developed and successfully implemented relocation of Finance Department from New

York City to Salt Lake City, including creation and implementation of new AMEX chart

of accounts (2000 accounts, multi-currencies).

Merrico Excavation & Ready-Mix Corporation

Murray, UT

Controller-Treasurer 1977 to 1980

Provided traditional controller operational support in the form of accounting methodology,

budgeting, cash management, forecasting, internal control, pricing, capital asset

purchases and union negotiations.

Key Accomplishments:

•Obtained SBA loan while company was in Chapter 11.

•Found alternative financing for lease of large excavation equipment.

•Successfully negotiated resolution to Teamsters Union bid to unionize. Company

remained non-union.

NOTABLE QUALIFICATIONS

1Audit and Financial Controls

2Accounting GAAP and Sarbanes Oxley

3Cash Management and Pricing

4Start-up and New Product Development

5International Joint Venture Liaison

6Budgeting/Forecasting

7System Project Integration

8Credit and Collection

9Project Management

10International Accounting and Consolidation

11Project Management

EDUCATION

Bachelor of Arts and Science - Finance

University of Utah - 1981

ADDITIONAL SKILLS

1Microsoft Software Applications

2Oracle

3MFGPRO

4SAP

5Solomon

6Peachtree

7Great Plains

8Buildsoft

9Timberline

10Speak, read and write French fluently



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