Management Process

Chad Murphy

**** **** ***** ***, **********, CO *0111

303-***-**** ********@*****.***

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Education:

Masters of Business Administration-Emphasis of Accounting and Finance August 2009- Present

Regis University, Denver, CO

Currently studying for the CPA exam

Bachelor of Business Management December 2007

Metropolitan State College of Denver, Denver, CO

Associate in Arts May 2005

Trinidad State Junior College, Trinidad, CO

Work History:

Specialized Loan Servicing, Highlands Ranch, CO

Foreclosure associate I- Timeline management January 2010 to

present

• Maintained current foreclosure status as assigned within established policies and procedures

• Recorded pertinent information in the loan servicing system and other applicable software to maintain

accurate and current records

• Reviewed and reconciled reports between loan servicing systems

• Calculate NPV’s for our investors assets

• Respond to attorneys, vendors, branches and other department’s disputes or complaints related to the

foreclosure action in accordance with our policies and procedures

• Responsible for ensuring foreclosure activities are performed in accordance with investor, insurer and

government agency guidelines while adhering to established KPI

• Kept up with the fast pace change in state laws surrounding the foreclosure process

• Communicate to executives once a month explaining solutions to problems

Default associate- Timeline management December 2009- January 2010

• Monitor automated breach letter process, identify exceptions and produce manual letters as required.

Manage collateral file requests and inventory.

• Locate existing assignments or create assignments as requested and forward to appropriate individuals

for signatures. Handle any default related requests from Investor Relations, including document and collateral

restoration

• Transfer Foreclosure and REO data to applicable in-house system(s) for acquisition loans and submit

required data for Foreclosure and REO service release loans to new servicers

• Review and pay Foreclosure, Bankruptcy and REO electronic invoices through New Invoice and pay

paper invoices submitted for HOA dues and attorney fees. Review and approve BPO invoices for payment

• Order property inspections and place orders for property preservation and then obtain property

preservation bids and approval as necessary

Escrow associate I

• Review and disburse tax payments in compliance with investor guidelines to avoid property loss and protect com

interests

• Calculate anticipated escrow analysis figures for potential loan modification work out agreements

• Collaborate with multiple departments to maintain and service escrowed accounts

• Work daily with outside tax vendor to ensure procedures are being followed with accuracy

• Complete assigned CIT Tasks in a timely manner

• Maintain daily, weekly, and monthly reporting documents

Customer Support II - Payoff processing January 2008 – April 09

• Process up to 40-50 payoff quotes a week amounting over $80,000 a week in potential revenue

• Process various types of payoff quotes, gradually refining and optimizing the process doubling

personal productivity and becoming a SME that peers refer to with payoff quote processing questions

• Took on project from the another department helping to catch up on and maintain work which was months past

due

• Research verbal credit inquiries and provided proper resolution in a timely manner

• Work with prior servicers to retrieve payments sent to them in error

Computer skills:

• Microsoft excel- efficient with vlookup and other various formulas including NPV and IRR

• Microsoft word

• Microsoft access

Activities & Awards:

Missouri Baptist University Baseball, 2005-2006

Trinidad State Junior College Baseball, 2003-2005

Highlands Ranch HS Baseball, 1999-2003

Awarded several times for using excel in making a process more accurate and less time consuming

Contact this candidate