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Manager Computer Science

Location:
Lansdale, Pennsylvania, 19446, United States
Posted:
June 01, 2010

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******* ****** [

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**** ****** ******, ********, ** 19446 i

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H: (215) ***-**** ]

C: (732) ***-****

Email: **************@*****.***

WORK EXPERIENCE

Comcast

2009-Present

Application Analyst

West Chester, PA

To work with an internal team to maintain and support the Enterprise Product Catalog. This

include building and maintaining products/offers contained within the catalog and

maintaining the DDP/DDPF/CCS rate codes and service codes.

Create and maintain products/offers within the Enterprise Product Catalog.

Maintain rate codes and service codes for both CSG and Amdocs systems.

Assist in the creation and maintenance of the business processes around Enterprise Product

Catalog and the extension applications that manage DDP/DDPF/CCS rate codes/service codes.

Build and test all data added/changed within the catalog.

Actively participate in department meetings and department training.

Provide remote support to the markets for data issues.

Perform miscellaneous duties on an "as needed" basis.

Web based manual testing in workbench.

Comcast

2007-2009

Billing Operations Analyst

West Chester, PA

To provide phone support to Data Center end users for all changes related to financial

information. To handle special projects, with supervision, including but not limited to:

rate increases, auto rate changes, message selects, tax increases, late charges and Corp

number changes.

Entry of all financial parameter related changes.

Communicate with field office personnel on a timely and efficient basis with current status

report of project progression.

Maintain knowledge of all new releases and enhancements to insure proper support to the

field.

Basic utilization of database utilities and tools.

Transmit parameter files to billing factory.

Process and distribute incoming faxes and emails.

Verify entries of other team members.

Perform "misc duties" on an as needed basis.

PHH Mortgage

2006-2007

QA Software Tester

Mt. Laurel, NJ

[

As a manual software tester responsible to execute tests from pre-written scripts in Mercury

Test Director.

Record and track defects uncovered during the execution of tests scripts. Drives defect

towards resolution

Maintained the issues, Status Sheet and submit daily status to release lead and SQA Manager.

Responsible for SQA Manual Testing in Functional, Integration, Regression as Black Box

Tester.

To implement quality processes with the continuous integration process (unit, functional and

performance testing)

To provide timely and accurate status, defect information and appropriate metrics to

facilitate SQA reporting.

To review and may provide input during requirements and specification walkthroughs.

To work with the SQA Test Analysts to define, develop, and maintain test scripts.

EDUCATION

Temple University

2000-2003

Bachelor of Science in Computer Science.

Philadelphia, PA

Montgomery County Community College 1996-1999

Associates in Computer Science

Blue Bell, PA

Skills

SQL, C, C++ and QA Testing.

*Note: Willing to relocate in state of Georgia or Texas.

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