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Customer Service Manager

Location:
Clayton, NC, 27520
Posted:
September 24, 2010

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Resume:

Cherie Padgett

( * * * ) * * * - * * * * * * * A l a n L a n e C

l a y t o n, N C 2 7 5 2 0 p a d g e t t 2 1 @ g m

a i l . c o m

Objective Obtain a position that will compliment my experience and skills

in office management and customer service, yet challenge me to new levels.

Professional Experience

December 2006 - January 2009 Starbucks Inc. Clayton, NC

Shift/Reset Supervisor

Ensured service and store standards were met by providing customers with

quality service and products as well as assisting the store manager with

daily operating procedures to include maintaining all facets of store

operations, maximizing financial inflow and supervising employee

development. Developed, implemented and managed retail reset

March 1999 - December 2002 George Termite & Pest Control Dardanelle,

AR

Office Manager

Maintained all records and books, including accounts receivable, accounts

payable, scheduling, contract documents and filing. Additional duties

included customer service, telemarketing and customer satisfaction surveys.

November 1995 - February 1999 Padgett Small Engine Plainview, AR

Retail Manager

Managed all retail aspects of family owned and operated, lawn and garden

equipment dealership. Duties included all equipment, parts and accessories

procurement, inventory control, merchandising, advertising, customer

service and sales.

August 2001 - Present Russellville, AR and Clayton, NC.

Volunteer Work

Officer and active member of Parent Teacher Association.

Education Graduate of Eastern Wayne High School, 1991

Goldsboro, NC

. Honor Student, 1987 - 1991

. Cadet Colonel, Group Commander - USAF Jr. ROTC

References

Available on request.



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