Manager Customer Service
Resume:
Stephanie Davis
West Jordan, Utah 84088
Phone: 801-***-****
Email: *.*****.*@*******.***
Objective
To work efficiently by applying skills and competencies acquired
through past work experiences and education.
Education
Salt Lake Community College Jordan Applied Technology Center
Certificates of Competency:
Sandy, Utah 825 East 9085 South, Sandy, Utah 84094
? Information Technology Novice
August 2006 to September 2009 August 2007 to June 2008
? WorkKeys Assessment ACT Tests
Information Technology/ Gold
Certificate
West Jordan High School Business Management
Training Program ? Professional Development
8136 South 2700 South Major: Business Management
?
West Jordan, Utah 84088 Minor: Business Communication
?
August 2005 to June 2008 Information Technology
? Career and Technical Education Tests
GPA: 3.7 out of 4.0
Certificates of Competency:
. Business Management
o Novice
o Intern
Job Skills
Management Computer Software Communications
Professional Seminars
Small Business Management Microsoft Word Public Speaking
Strategies Franklin Covey/ Time Management
Strategic Business Planning Microsoft Excel Conflict
Management Brian Tracy's Maximum Achievement
Operational Management Microsoft Outlook Listening
Skills Meyers Brigg Personality
Training
One-Minute Manager Microsoft PowerPoint Effective
Business Writing "FISH" Philosophy
Business Cards Internet Organizational
Proposal Who Moved My Cheese?
Journal Abstracts
Professionalism
Management Experience Critical Speech Analysis
Good to Great
Office Manager Narrative Speech
Vice President Informative Speech
Impromptu Speech
Professional Speech
Persuasive Speech
Work Experience
Village Baker
July 2006 to November 2007
1658 West 9000 South
West Jordan, Utah 84088
Supervisor: Worth McCleery, Owner
Job Title: Customer Service/ Cashier
Responsibilities: Take food orders
Assist customers
Train new employees
Standard Optical
December 2008 to Present
834 East 9400 South
Sandy, Utah 84094
Supervisor: Ingrid Torres, Manager
Job Title: Assistant Manager/ Patient Coordinator
Responsibilities: Check insurance coverage/ Prep charts
Entering patient information into system
Receptionist duties
Pre-testing/ Give Lasik post-op instructions
Assist customers
Coach employees on selling and goals
Sell glasses
and contacts
Awards and Honors
. "Team Assist Award" Jordan Applied Technology Center, April 2008
. "Outstanding Employee of the Month" Jordan Applied Technology
Center, October 2007 and May 2008
. Honor Roll, West Jordan High School, 2005-2007
References
Renee Pay, Director Jenny Mireles, Manager
Jordan Applied Technology Center Standard Optical
Information Technology/ Laser Center
Management Training Program
4878 South Highland Drive
825 East 9085 South Holladay, Utah
84121
Sandy, Utah 84094 801-***-****
. Business Communications
o Novice
o Intern
o Specialist
. Information Technology
o Novice
. WorkKeys Assessment ACT Tests
Gold Certificate
. Career and Technical Education Tests
o Business Management
o Computer Technology
o Word Processing Basics
o Word Processing
. Professional Development
.
Contact this candidate