Heather S. Cardones

*** ******* ***** ******, #**

North Charleston, South Carolina 29418

843-***-****

abkge1@r.postjobfree.com

Summary of Qualifications

Dedicated team member with over 10 years of administrative and office

experience. Demonstrated ability to adapt to dynamic environments and

situations that require more responsibility, time and effort for the

betterment of the organization.

Core Competencies

Proficient in Microsoft Office Software Typing 60 wpm Excellent

Organizational Skills

Polite and Courteous Telephone Skills Regulatory Compliance Excellent

People Skills

Multi-tasking Capabilities

Professional Experience

Seminole County Government - Library and Leisure Services, Sanford, Florida

Page (August 2005-August 2006)

. Performed regular duties on a timely basis to include retrieval of

printed material from book drops, patron tables and librarian

carts; maintained cleanliness and orderliness within the library

environment; attended required staff meetings; and maintained a

workable knowledge of library policies and procedures.

. Assisted patrons and staff in the location of materials in a

courteous and professional manner.

Anne Dean Consultants, Deland, Florida

Executive Administrative Assistant, Production Coordinator, Shipping

Manager, Interim Production Supervisor (April 1999-December 2001 and April

2003-March 2004)

. Performed supervisory duties during month of March 2004 which

included the recall of manuals; organized pre-visit supplies;

handled client complaints and requests; delegated work among staff;

keyed in timesheets in order to calculate payroll and PTO; and

handled employee disputes.

. Answered telephones; managed shipping via UPS to include the

tracking of packages; managed miscellaneous work via e-mail,

telephone and fax lines; and offered assistance to consultants in

office or at client locations.

. Updated manuals for ambulatory surgery centers to include OSHA,

Medicare, JCAHO, AAAHC, State and Federal regulations, plus

previous client changes made for the customization of each manual.

BetterHealth (via Columbia Staffing), Summerville, South Carolina

Temporary Administrative Specialist/Pharmacy Technician (August 2002-

December 2002)

. Answered phone/fax line; collected patient payments; entered

accounts receivable; prepared deposit slips; procured vital

information from patients, insurance companies, drug companies and

physicians. Maintained credits and charges while entering monthly

billing information to run statements.

. Ordered, received and entered drugs into inventory. Took patient

drug orders and filled individual orders as well as cart fills.

Ran end of day functions and prepared drug orders for

transportation.

Dr. Barbara E. Magera, MD, Pharm D, James Island, South Carolina

Receptionist (April 2002-August 2002)

. Answered phone; assisted patient check in to include insurance

verification, patient payments and scheduled appointments/lab work;

and called in prescriptions to pharmacy.

Education

Seminole State College, Sanford, Florida

A.A., General Studies, 2007

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