Human Resource Health

***** ***** *****, ******* ** ***** . Phone: 510-***-**** .

*****.********@*****.***

Apryl L. Whitaker

SUMMARY OF QUALIFICATIONS

Highly promotable HR professional with generalist background, including:

. Employee benefit programs for +5000 employees; Recruitment and

Selection.

. Four years of progressively responsible experience in human resource

administration.

. Knowledge of Federal and State employment laws.

Results oriented individual with proven leadership skills aimed at

developing and empowering people:

. Recognized for initiating change, professionalism, ethics and trust.

. Excellent communicator, employee advocate and change agent with

balanced decision making abilities.

PROFESSIONAL EXPERIENCE

Human Resource Coordinator 2/2009 - 03/2010

Kool Smiles - San Ramon, CA

. HR Processes:

. Administer Benefits and Leave of Absence Programs for multi-state

offices (+500 Employees).

. Administer New Hire On-boarding and support bi-weekly Payroll

administration.

. Drive consistent interpretation of personnel policies to promote a

fair and equitable work environment.

. Benefits Administration:

. Serve as first point of contact for all health and welfare related

information.

. Build and maintain vendor relationships as they pertain to resolving

employee questions, disputes, and accuracy.

. Assist in researching, developing, and implementing internal benefit

administration procedures.

. People Development:

. Initiate change and implement process improvements including writing

Standard Operating Procedures (SOP's) and 'How To Tutorial' reference

sheets.

. Employee Rewards Program Administration:

. Manage from conception through continuous development, planning,

communication, budgeting and scheduling.

. Administer the nomination and award processes. Co-develop

communication and promotion literature.

. Recruitment & Selection:

. Serve as primary point of contact for routine recruitment & selection

related inquiries.

. Administer applicant tracking; process applicant screening and

background checks.

. Prepare internal/ external offer letters and other recruiting related

correspondence.

Benefit Coordinator 1/2008 - 2/2009

Robert Half International - Pleasanton, CA

. Administered Benefits and Leave of Absence programs for multi-state

offices (+5000 employees).

. Validated and processed monthly accrual allocations, including all

benefit plan deductions and time off accruals.

. Assisted employees with benefit related inquiries, claims and resolution.

. Interacted with health and welfare vendors and other parties to resolve

complex health, welfare and leave of absence matters.

. Administered company employment verifications.

. Ensured compliance with all state and federal laws, including documenting

policy and processes.

Unemployment Coordinator 5/2006 -

12/2008

Robert Half International - Pleasanton, CA

. Administered multi-state unemployment, disability claims, Canadian

Records of employment and wage audits (+5000 employees).

. Provided interpretation and explanation of unemployment laws and

benefits.

. Researched and resolved employer/employee claim disputes.

EDUCATION

Las Positas College, Livermore CA - 08/2008 to Present

Option: Business Administration

TECHNICAL EXPERIENCE

Software: HRIS-ADP, PeopleSoft 7.02 and 8.0, PayEx, Taleo, Oracle,

Microsoft Office 2000(Outlook, Excel, PowerPoint, Word), Microsoft Visio

and PDF Converter Professional 5.0.

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