BRIAN KIRKPATRICK

SUMMARY: Results-driven IT manager with more than 25 years of successful

experience in building cross-functional IT teams in Mainframe

and Distributed applications. Excellent project management

skills, leadership skills and proven ability to lead

organizational change. Superior record of delivering

simultaneous large-scale, mission-critical projects on time and

under budget. Team-based management style and excellent

interpersonal/communication skills.

Outsourcing Management Large Scale Planning &

Management Vendor Management & Relations Global Experience

Budget Development & Control Strategic Planning

Critical Production Support Facilities Management

Capital Expenditures Planning Managed Contract Development

Change & Problem Management Data Center Migrations

CAREER HIGHLIGHTS

. Successfully oversaw the implementation of multiple merger and

acquisition's into Farmers Data Centers, systems, processes. and

people.

. Managed project that virtualized over 50% of data center

environment; or 500+ servers.

. Directed the Planning, Vendor Selection, Project Management, and

budgeting of $21MM, for a Tier 3, 13,500 sq/ft tornado resistant

data center. Led a team of 25 Farmers employee's that were

outsourced in the middle of the data center build.

. Implemented the migration services of 700+ devices from one data

center to another. Included the physical and virtual movement;

achieved with zero outages.

. Built the first Farmers Insurance distributed computing data

center in Oklahoma City, providing the back end services for the

18,000 Farmers Agents, 1800 claim agents, and additional

external claims centers.

. Managed the outsourcing of Farmers Infrastructure department to

CSC, with all 60 staff members successfully transitioning. This

all in the middle of the data center build.

. Orchestrated the shutdown of Farmers Data Center in Ohio,

resulting in a $4MM savings while moving the entire Farmers

mainframe to Los Angeles.

. Organized Oklahoma's first AFCOM/DCM (data center manager)

chapter with an average membership of 45. Served as Chapter

President for two years.

. Globally managed over 50k of raised floor in 13 locations within

Farmers and Zurich.

. Maintained budgeting, forecasting, monitoring, and reporting of

$128m, $15m, and $15m.

. Maintained an employee turnover rate of < 1% for 10 consecutive

years.

. Delivered 30% cost savings plan that saved $110k a year in

stationary and supplies.

. Expanded Desktop Support Services, reducing downtime and labor

requirements by 50% and costs of PC and laptop repairs by 50%.

. Orchestrated a strategic plan and implemented changes that drove

the department to meet 100% of SLA for four consecutive months.

. Devised changes to department that resulted in $2MM ROI within

2 years

. Implemented a cross-utilization plan that consolidated several

positions and produced an on-going savings of$100K per year.

CAREER HISTORY

1986 to July 2010 Farmers Insurance Group, Inc., Columbus, Ohio / Oklahoma

City, Oklahoma

Regional Director Data Center Operations - Oklahoma City,

Oklahoma

Led the build and design of Farmers Distributed Data Center in

Oklahoma City.

. Developed and managed the build out of two Data Center's

valued at 200m.

. Implemented data center monitoring tools Sitescan and Six

Sigma.

. Led a department of 6 managers and a staff of 60

. Directed the outsourcing of Farmers IT department to CSC

with no disruption of service to business owners.

. Managed department budget of $100MM

Data Center Manager - Columbus, Ohio 2002 - 2003

. Managed 24/7 shop processing 50% of Farmers batch and CICS

Regions.

. Hand selected by CIO to manage the successful transition of Data

Center to California center. Managed a staff of 20.

. Used methodologies and root-cause analysis to determine ROI for

Data Center Move from Columbus Ohio to Los Angeles. Immediate

savings of 25k per month was realized.

. Saved 100k through vendor management and implementing new

policies and procedures that streamlined Operations

. Maintained SLA agreement of 99.9% throughout closure of Data

Center.

Output Processing Manager - Columbus, Ohio

2002 - 2003

Managed the printing, processing, and mailing of Farmers documents to

policyholders and agents. Hand selected by Regional Manager to

rebuild failing department and implement change to consistently

meet SLAS. Managed staff of 18.

. Defused and resolved long-standing conflicts and departmental

challenges. Elevated moral and decreased high employee turnover

rates.

. Implemented successful strategies that allowed shop to run

5/24, enabling documents to be processed sooner, resulting in

$2MM in additional revenue.

Distributed Computing Data Center Manager - Oklahoma City,

Oklahoma 2000 - 2002

From the ground floor, responsible for the hiring of the initial

IT staff. Orchestrated the installation of all servers,

hardware, and facilities infrastructure. Managed outsourcing

contracts for application development, computer operations,

system integration, database administration, desktop support,

and data networking. Prepared and submitted daily and weekly

operations reports to senior management.

. Chosen 2000 Manager of the year out of 250+ managers.

. Built state-of-the-art, World-Class Data Center that served as

a benchmark for all of Zurich Financial and Farmers Insurance

Data Centers.

. Developed subordinate managers to succeed in new positions as

Directors of: Automation, System Admins, Help Desk, Desktop

Support and Telecomm Teams.

. Structured and negotiated vendor partnerships between IBM and

Dell, replacing 2000+ hard drives and supplying technical

service to Farmers Agents; resulted in a saving company $100k.

. Negotiated and oversaw $160k project to procure a new

Uninterrupted Power Supply system for Data Center and Care

Center, which allowed 1200 seat Care Center power 24/7/365.

. Provided continuous support while deploying 1000 desktops

locally in Care Center deployed 10k laptops and desktops to

remote field users and meeting all SLAs.

Computer Operations/Tape Library Supervisor - Columbus, Ohio

1997 - 2000

Controlled the integrity of all data and media for Data Center.

Ensured effective Disaster Recovery procedures. Responsible for

running 24/7/365 Data Center.

. Spearheaded conversion of tape silo system resulted in $2m savings to

company.

. Planned, scheduled, and communicated outages to customers and system

users.

. Guided conversion from round media to square media.

Computer Operator/ Lead Operator - 1991 -

1997

Operated and controlled multiple LPARs running MVS and JES, via

central command center. Responsible and accountable for

initiating 2000+ daily jobs via CA7/CA11 and SDSF. Monitored

CICS online availability and system availability via Omegamon,

TSO, Netview, TMONMVS, and Candle. Performed weekly IPLs and

emergency IPL's as needed.

. Managed an environment consisting of IBM, EMC, and Storagetek

mainframe

. Met and Maintained all Data Center SLA's with customer to

ensure 99.999% up time.

. Assured all IPL's, hardware / software upgrades, installs, and

de-installs that occurred on shifts took place and CICS onlines

were up ontime for Customer.

EDUCATION

Columbus State Community College, 1995 - 1999

Business Management

Villanova University, 2002 - 2004

Project Management

ITIL Foundations Version 3 2007

TECHNICAL EXPERIENCE

Hardware: IBM Z-series, IBM P- Series, IBM I-Series, IBM blade

centers, High Availability, Server Clustering, Server

Virtualization, IBM Systems 3090, ES/9000, 9672, and 2064

Processor's, IBM 3380, 9393 and 2105 Dasd, EMC 8830, 5570

storage

. Database: Oracle, DB2, and DB2U

. Operations Systems: Linux Redhat, Unix, Windows NT, Windows XP,

Windows 2000, MVS, Jes2, Sysplex, O/S390, Solaris

. Protocol: TCP/IP

. Software:, Sitescan, Six Sigma, Tile flow, Pelco camera

systems.

PROFESSIONAL AFFILIATIONS

AFCOM/DCM 1988 -

Present

Institute for Data Center Professionals (IDCP)

2000 - Present

Data Center Users Group 2000

-Present

The International Consortium for Organizational Resilience

(ICOR) 2009 - Present

Project Manager Institute (PMI)

2008 - Present

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