Fulisia Tinoisamoa
**** * ***** ** *** Moines Wa 98198
Email:abkbip@r.postjobfree.com
Tel :253-***-****
OBJECTIVE:
A highly experienced individual seeking work in the Financial Services Department.
SUMMARY OF QUALIFICATIONS
Over 2 years of related experience. Familiar with a variety of software including
WordPerfect Office, Microsoft Office and Excel.
WORK HISTORY
ACS-Customer Care Specialist
07/2005-02/2009
• Receives incoming inquiry calls from customers
• Process all orders and capture data in the database
• Sells and informs customer of new products, programs, services, and attempts to upgrade
sell or recommends substitutes if applicable
• Listens to customer’s complaints and requests.
• Knowledge of all business applications in order to process orders and enter customer
information.
• General Office duties such as filing,faxing,and answering/transferring multiple phone
calls
Supercenter Wal-Mart-Cashier/Customer Service Representative
10/2003-02/2005
• Handling transactions/cash
• Processing money orders and cashing checks
• Answering and Transferring multiple phone calls within different department of the store
EDUCATION
Shelton High School
09/2000-06/2004
Diploma
GPA 3.2
SKILLS & EXPERIENCES
• Multitasking
• Flexible
• Work excellent with computers such as Microsoft word, excel and data entry
• Can handle multiple phone calls in any work environment.
• Can type up to 50-60 words per minute
• Great communication skills
• verbally and in writing
• Punctual & Reliable
• Dependable
TRAINING: Data entry and administrative
REFERENCES AVAILABLE UPON REQUEST