Lorena Alvarado

**** **** ***** ********* ***, Porterville CA 93257

*** - *** - ****, abka8o@r.postjobfree.com

“Her strong ethic ensures she will see any task through to completion, always with superb results.”

- Joe Saunders, previous employer

OBJECTIVE

To obtain a challenging position that will provide the opportunity for advancement and allow me to

display initiative, and responsibility as a team member.

SUMMARY of SKILLS

Managing multiple tasks/department

Excellent interpersonal skills, phone manner and office etiquette

Excellent Customer service skills

Hiring and training

Proficient in word, excel, and outlook

EXPERIENCE

CENTRAL APPOINTMENTS REPRESENTATIVE, FAMILY HEALTH CARE NETWORK,

PORTERVILLE CA

MAY 2009 - OCTOBER 2010

Responsibilities included: screening of applicants, hiring, orientation, training and evaluation of all

employees. Generate and submit monthly call reports, provide leadership and supervision to central

appointments department. Ensure appointments are made according to written protocols and patient’s

preferences. Prepare schedules for all assigned staff to ensure adequate coverage.

Facilitate department meetings, act as a patient advocate, demonstrating excellent customer service skills.

HUMAN RESOURCE CLERK, FAMILY HEALTH CARE NETWORK, PORTERVILLE CA

MARCH 2009-MAY 2009

Responsibilities included: provide support in all areas of human resource department, use of HR

perspective, entering new applicants / employees in HR perspective and filing.

CASH OFFICE ASSOCIATE / FRONT END SUPERVISOR, ROSS, SAN ANTONIO TX

JULY 2007 - AUGUST 2008

Responsibilities included: daily cash reconciliation of all registers, prepare deposit for the day, till out/in

all registers, count safe, maintain and supervise customer service area, and assist other areas as needed.

PAYROLL ADMINISTRATOR, PRECISION PLASTERING, CORONA CA

MAY 2005 - DECEMBER 2006

Responsibilities included: process and print payroll checks, designed payroll policies and procedures,

entry of all time sheets, verify and calculate hours, resolve any discrepancies, prepare and maintain

garnishments, including all aspects of personnel files.

LEASING CONSULTANT, ESSEX PROPERTY TRUST, ANAHEIM CA

NOVEMBER 2003 - DECEMBER 2004

Responsibilities included: showed and leased apartments, prepare weekly and monthly reports, compose

market surveys, composed new leases, customer service, handle all marketing material for the property.

SALES EXECUTIVE, PARADISE PACKAGING, POMONA CA

APRIL 2001 - NOVEMBER 2003

Responsibilities included: outside sales, cold calling, maintain current accounts, establish new accounts,

customer service, take customer orders, and prepared quotes, assisted with purchasing.

EDUCATION

FIDM merchandise and marketing with a management emphasis - Associates of Arts degree -

1999

REFERENCES

Available upon request

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