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Manager Insurance

Location:
Salem, OR, 97306
Posted:
October 07, 2010

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Resume:

Page */*

Jeanne Tarrant Polese

*** ******** ****** **

Salem, OR 97306

503-***-**** - 503-***-****

EMPLOYMENT HISTORY

**** - ****

Performance Physical Therapy, Cos Cob, CT

Receptionist/Insurance Liaison

Duties

Reception, phone triage, new patient intake, patient data input, account

oversight

Assist patients with intake if they had questions

Patient scheduling, by physician prescription and therapist protocol

Insurance verification; review and explanation with patients

Insurance authorization submission and management; input and coordination

of authorization data and

communication with therapists as to new auth requirements

Insurance A/R and follow-up on claims incorrectly processed; follow-up on

re-processing status

Maintain constant contact with MD offices, providing clinical support for

therapists

Familiarity with ICD-9 and CPT codes essential in this position, especially

relating to authorizations and

Medicare claims

Appointment report, a census of patients who may not be following their

established protocols or who had

not been seen in over two weeks

This office has gone essentially paperless

Their website may be accessed at: www.humanperformanceexperts.com

1993 - 1994

Professional Sports Care, Old Greenwich, CT

Office Manager

Duties

Reception and phone triage

General oversight and management of the front office, including, but not

limited to:

Hiring and firing of administrative personnel

Patient intake and data entry, scheduling as per MD prescription and

therapist protocol

Responsibility for all aspects of patient accounts, from demographics to

insurance status, billing, A/R and

patient co-pay and balance collection

All insurance claims and collections

Completed a successful proposal to Medicare for our clinic to be contracted

involving multiple changes to the

physical plant and new billing procedures to comply with Medicare

guidelines

Weekly patient census and total dollar intake report to management; weekly

staff reports to management

Jeanne Tarrant Polese - Page 2/2

1987 - 1993

United Way of Greenwich, Greenwich, CT

Executive Assistant/Office Manager

Duties

Reception and phone triage

Correspondence at the behest of the Executive Director

In the position of Executive Assistant, it also fell to me to prepare for

all Executive meetings including typing,

copying, collating and distributing to attendees all documents

necessary; preparation for these

meetings also included ordering, pickup and preparation of food and

beverage; also physical layout of the room as necessary for number of

attendees

I was also responsible for one complete division of the United Way

campaign. In this regard I was

responsible for the complete division database including demographics

and donation spreadsheets

for gifts; writing and preparing gift request letters to be signed

off by each of the volunteer division

"hosts" on his/her own personal stationery; coordination of set-up

and presentation for a dinner of

approximately 300 guests, with assistance of the Executive Director

and the Communications

department.

As Office Manager, I was

Responsible for oversight and ordering of all office supplies

Superviseg rounds and interior maintenance

Oversee maintenance of office equipment

United Way was a very small staff working in very close quarters and

provided a rare opportunity for a glad spirit of cooperation, not only

within the staff, but also with the hundreds of volunteers needing staff

guidance and assistance

EDUCATION

Colby College, Waterville, ME BA

Rosemary Hall School, Greenwich, CT College Prep

Greenwich Country Day School Pre-K-9



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