GEORGE WILLIAMS, JR.
Aiken, SC 29801
Home 803-***-****
abjx2u@r.postjobfree.com
Highly experienced professional with over fifteen years dedicated to
industry organization and management is seeking a position that will allow
the opportunity to contribute to a company's growth, profitability and
success. Exhibits excellent communication and management skills, consistent
development of customer relations and performance of special projects.
Ability to develop and retain loyal customer and interpersonal
relationships. Creative problem solver with the ability to handle multiple
tasks, meet critical deadlines and successfully accomplish all projects.
Resourceful individual who manages within budget parameters and positively
affects gross margin. Proficient with the use of MS Word, Excel,
PowerPoint, Windows XP, Adobe, Photoshop and other various computer
programs.
PROFESSIONAL EXPERIENCE
1800Radiator of Augusta - Augusta, Ga, (06/09 - 05-01-10)
Inside/Outside Sales Customer Service and Field Service Rep
. Drove Company truck to deliver parts to customers while providing
customer service excellence
. Increased revenues throughout tenure led district in sales for Radiators
and A/C parts.
. Responded to customer inquiries and requests and resolved issues
efficiently and professionally.
. Inspects materials in their storage locations to ensure that the products
are not deteriorated/damage.
. Industrial Packer that verifies, checks discrepancies on stock
quantities, packaging, quality and pricing.
. Developed and maintained a positive relationship with customers.
. Verifies stock record computations against physical count of stock.
DOCTOR'S HOSPITAL-Healthcare Parking Systems of America, Augusta, Georgia,
(01/04 - 06/07)
Operations Manager
. Exercised a professional, courteous and compassionate guest service image
at all times when interacting with hospital clients, patients and guests
. Managed and coordinated all activities related to valet operations to
provide front door guest services for patients, visitors and guests
while meeting the standards outlined by JCAHO, HIPPA and the hospital
. Trained team to consistently provide compassionate, friendly and
efficient customer service
. Handled personnel actions such as hiring, promotions, terminations and
disciplinary measures
. Investigated claims, providing support whether denied or approved
. Conducted performance reviews and evaluations
. Submitted various management reports and statistics
AIKEN REGIONAL HOSPITAL, Aiken, South Carolina, (2003)
Patient Account's Commercial & Employee Medical Claims Collector
. Responsible for employee and commercial hospital accounts
. Processed medical claim verifications and contacted employees and
patients with delinquent accounts to discuss payment options
. Worked closely with insurance verifiers, schedulers, doctor's offices and
reported to the director of patient accounts on a daily basis
WASHINGTON SAFETY MANAGEMENT SOLUTIONS, Aiken, South Carolina, (1997 -
2002)
Facility Operations Manager
. Provided facility and property management support by directing and
supervising work activities to ensure ongoing company operations
. Designed and created WSMS mailroom and shipping/receiving departments
. Responsible for using cost effective measures by getting the best rates
successfully from express carriers, such as FedEx, UPS, etc.
. Efficiently handled personnel actions such as hiring labor, terminations
and disciplinary measures
. Promoted policies on "Safety Awareness" by conducting safety
presentations to housekeeping and temporary personnel, posting
construction areas and attending facility safety meetings
EDUCATION
RICHMOND ACADEMY, Augusta, Georgia
. Diploma Received
REFERENCES AVAILABLE UPON REQUEST