Project Manager Management

Pamela Knudsen

* ******* **. *****, ** ***** 214-***-****

Objective

Seeking a position with an excellent company applying my over 11 years of

diverse process experience to create value for operations.

Work Experience

Senior Project Manager- Procurement Agent

Benjamin West September 2004 - November 2009 (5 years 2 months)

Senior Project Manager/Procurement agent for new construction and

renovation hotel projects worldwide. Management of purchasing, scheduling,

delivery and installation of all F F & E, throughout the project timeline.

Key interface with optimal communication between owners, management firms,

general contractors, warehouses, logistics firms, installation managers,

designers, architectural firms and accounting personnel to procure and

deliver all hotel contents/deliverables. Establishment of specs,

strategic planning, bidding (RFQ), price negotiations, vendor management,

cost analysis, cost reduction/savings, budget establishment and compliance,

payment, coordination of JIT delivery schedule as well as ad hoc reporting

to all parties throughout the process. Accomplishments: Successfully

established the La Quinta Vibrant scheme, implemented and rolled out 20 La

Quinta properties in the scheme over a period of 2 years. Hyatt Place

brand management and roll out of over 12 Hyatt Place properties over the

past 2 years. I successfully refined the program, vendors and

specifications for a successful partnership between Benjamin West and Hyatt

Corporate.

On-site Program Manager/Acct Mgr-Southwest Airlines

Cintas Corp- Chicago IL April 1999 - September 2004 (5 years 5 months)

Liaison between Cintas and Southwest Airlines from Southwest Airlines

purchasing department for the purpose of managing the Southwest Airlines

Uniform Program and client relationship. Proactive anticipation of client

needs to successfully and strategically strengthen the relationship between

Cintas and Southwest Airlines. Management of over 1500 SKU's of uniforms

utilizing a dual warehouse system to ensure no failures in supply relating

to their new hire classes as well as maintaining optimal daily service

levels. Ad-hoc reporting of financial and product inventory levels to

client while servicing the account. Coordination and planning for increased

supply and demand as well as discontinuation of product and new product

implementation. Client support on any payment/invoicing issues and

resolution to any issues and continuous improvement related to product

design or quality issues.

Sales Associate

Le Creuset of America October 2009 - January 2010

Seasonal Part-time sales associate for high-end gourmet cooking equipment

in retail signature store located in Allen Texas.

On-site Program Manager/Acct. Manager Bristol Hotels

Cintas Corp.- Chicago IL August 1998 - April 1999

On-site Liaison/Program Manager at Bristol Hotels to provide seamless

client support, strategic planning and management of inventory and

installation/roll-outs for the extensive worldwide Bristol Hotel

renovations. Continuous monitoring and assessment of purchases/roll-out

data/timelines to provide optimal service levels for client. Coordination

of uniform selection with Bristol Design Department, forecast, inventory

analysis, strategic account support and continuous improvement of any

issues related to the purchase of all Bristol uniforms.

Office Manager/Co-owner

MIS Inspections January 1993 - August 1998 (5 years 7 months)

Management of MIS Inspections (an insurance inspection firm). Management

of sales/marketing, accounting, employee scheduling, invoicing, report

generation, CAD drawings, P & L as well as client relationship management.

Education

University of North Texas

August 1991 - June 1992

Work toward Masters degree in counseling. Not completed.

University of Tennessee

January 1988 - June 1990

Bachelor of Science degree in Law & The Courts- Pre-Law

Cleveland State Community College

June 1985 - June 1987

Paralegal degree

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