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Customer Service Medical

Pinckney, Michigan, 48169, United States
May 27, 2010

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** ******* ****

Pinckney, MI *8169


Objective A position in a medical office utilizing my medical office skills.

Abilities Knowledge of medical terminology

Knowledge of medical office insurance and billing

Course work focused on the medical office environment

Able to work with individuals from diverse backgrounds and cultures

Extensive experienced in customer service

Productive in a high volume, high stress environment

Education Washtenaw Community College, Ann Arbor, MI

Medical Office Assistant, Certificate May 2010

Ferris State University, Big Rapids, MI

Business Education, 30 credits

Experience 1994 to 1995 Health Force, Ann Arbor, MI

Medical Coordinator

Scheduled home health aides with private clients.

Interviewed and hired new employees.

Processed new client referrals.

Maintained client and employee records.

1995 to 1997 Individualized Home Care, Inc., Ann Arbor, MI

Scheduling Coordinator

Scheduled home health and hospice aides with clients.

Recommended appropriate courses of action to meet client and

employee needs.

Processed new client referrals.

Maintained and updated client files.

1998 to 2009 Second To None, Inc., Ann Arbor, MI

Field Research Coordinator and Receptionist

Updated and maintained evaluator information in database.

Trained evaluators for specific client requirements.

Performed daily clerical functions: phones, mail distribution and


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