Manager Human Resources

MARY C. JOHNSON

**** ******* ***

Los Angeles, California 90043

Mobile: 818-***-****

******@*********.***

Human Resources Generalist- Recruiter

Committed and dedicated to the development, management,

administration,

supervision and alignment of HR program missions, vision, values and

philosophy

PROFESSIONAL PROFILE

( Accomplished human resource professional with the insight and

leadership skills to perform and support all aspects of the

Human Resource function.

( Major strengths in recruiting, training & development,

performance management, policy & procedure implementation,

employee relations and organizational communications.

( Analytical and result-oriented approach to confronting

organizational issues and achieving corporate initiatives in a

responsive, collaborative and efficient manner.

( Organized and proactive individual with strong planning,

prioritizing and problem-solving abilities.

( Proven team builder, able to identify and maximize employee

potential and performance at all levels.

( Demonstrate excellent interpersonal and communication skills on

all levels of interaction; highly effective in the role as HR

adviser/consultant to corporate executives and department

managers.

( Detailed knowledge of employment best practices, Leave of

Absence and Back-to-Work Interactive processes, Equal Employment

Opportunity (EEO) guidelines, and employment issues including

Workers' Compensation, Discrimination, Sexual Harassment,

American Disabilities Act (ADA).

CAREER EXPERIENCE

2-2009- Present Regency Lighting; Van Nuys, CA

Corporate Recruiter

Provided full cycle recruiting for the corporate office,

and seven regional offices

Recruit candidates at all levels across multiple functions,

while increasing diversity applicant flow and hires by 50

percent.

Source, prescreen and network via telephone; interview and

assess candidates

Partner with and provide on-going feedback to hiring

managers throughout the search process.

Partner with HR functions to provide counsel to ensure cost-

effective and quality processes are being utilized and

compensation is in line with market.

Defined and implemented recruiting strategies that met the

direct-hire needs of the client group, while continuing to

build candidate base.

Worked with executive management regarding issues involving

benefits, compensation and employee relations.

Gather and analyze competitive industry information regarding

salary, benefits, and employment practices.

2007- 2-2009 TESCO CORPORATION / FRESH AND EASY NEIGHBORHOOD MARKETS;

El Segundo, CA Employee Relations Manager

. Serve as personnel generalist for 37 Company stores in

Southern California.

. Interact and partner with five district managers and one

regional manager to formulate, interpret, communicate, and

ensure adherence to all Company policies, procedures,

standards, personnel initiatives, directives and concerns, as

well as state and federal labor laws.

. Monitor, enforce and enrich best practices on a continuing

basis, with emphasis in the areas of equity, diversity,

compliance and staff development.

. Respond to, investigate and resolve employee grievances

and complaints. Partner with managers on developing strategies

for corrective action. Provide guidance with respect to claims

of discrimination, sexual harassment and perceived unfair

treatment.

. Utilize employee relations hotlines, email and direct

calls to identify and provide solutions related to

performance, misconduct and policy violations. Coach and

counsel employees and managers.

. Conduct "Quality Circle" groups to learn/discuss/resolve

personnel problems and insufficiencies.

. Analyze semi-annual employee survey results to support

managers in performance improvement.

. Coordinate administrative activities including EEOC and

unemployment claim submissions.

. Develop/deliver training on employee relations, management

policy and labor law topics.

. Handle all status change processes, recommendations and

terminations.

. Work with management on succession planning strategies and

employee development opportunities.

Key Accomplishments:

- Innovated and implemented high-profile advocacy of Company

values, benefits and incentives to strategically stimulate

retention of non-union status and self-elective prerogatives.

- Prepared numerous reports, assessments and evaluations

aimed at better achieving goals and objectives with respect to

Company mandates and labor laws (federal, state, county,

municipal).

2006-2007 THE COFFEE BEAN & TEA LEAF; Los Angeles, CA

Staffing & Recruitment Manager

. Developed and administered a $500,000 annual recruiting

budget.

. Managed a team of four field recruiters responsible for

staffing 106 retail locations.

. Recruited executive-level employees utilizing a variety of

techniques, which included cold calling, networking and

agency outsourcing.

. Assisted in establishing company-wide HR standards and

policies.

. Served as primary liaison to colleges, universities,

search firms and industry organizations.

. Built relationships with internal customers, hiring

managers, HR partners and top management.

. Managed the complete staffing process: candidate sourcing,

screening and qualification, hiring, salary negotiations,

influence-behavioral interviewing, and adherence to diversity

strategy.

. Provided training and direction on HR initiatives for all

levels of the organization. Coordinated corporate office

training, activities and events to enhance Company culture

and morale.

. Developed and updated collateral recruiting material.

Key Accomplishments:

- Created and implemented new recruiting methods, resulting

in more efficient time-to-fill process.

- Project-managed the implementation of new applicant

tracking system.

- Received special recognition from senior management team.

1998-2006 MICHAELS CORPORATION / AARON BROTHERS ART & FRAMING; Los

Angeles, CA

Recruiting Manager

. Developed long- and short-term recruiting plans and

quarterly objectives.

. Implemented and managed the recruiting and hiring process

for exempt, non-exempt and hard-to-fill corporate positions

at all levels.

. Partnered with executives on hiring practices and

procedures for district and retail managers.

. Wrote job descriptions, project communications, internal

announcements and position ads.

. Negotiated placement fees with outside vendors.

. Monitored affirmative action initiatives; advised hiring

managers on EEO goals and objectives.

. Ensured integration of information technology with HR

policies and procedure methods.

Key Accomplishments:

- Positioned Company for continuous growth and improvement.

- Recruited, hired, adjusted and enriched staffs to enable

seven new store openings (Seattle, WA; Portland, OR; Atlanta,

GA; Dallas, Austin and Houston, TX; Denver, CO and Boise,

ID).

- Implemented proactive referral candidate sourcing and

staff-level networking techniques to decrease recruiting

travel costs by 78% while simultaneously reducing recruiting

budgets, advertising expense and agency costs by 50% over the

course of eight years.

1997-1998 ROBERT HALF INTERNATIONAL; Glendale, California

Division Director, Office Team

. Successfully managed territory to recruit high-level

administration and executive candidates; interviewed

candidates utilizing six-step evaluation techniques; matched

prospects to client profiles; participated in job fairs;

worked with outside staffing sources.

EDUCATION Bachelor of Science in Business Management, University of

Phoenix; Pasadena, CA, 2006

Human Resources, UCLA Extension; Los Angeles, CA, 2004-2005

Certified Dispute Resolution Mediator, West Los Angeles

Community Development Corporation; Los Member, Society for Human

Resources Management (SHRM); Alexandria, VA

COMPUTER SKILLS

Windows XP; Microsoft Word, Excel,Outlook, PowerPoint,

Peoplesoft, and UNICRU (Applicant Tracking Systems); Internet

Research/Navigation

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