Medical Assistant Customer Service
Resume:
Mazell S. Holiday
Pittsburgh, PA 15201
*****@*******.***
Professional Experience
Medical
• Performed phlebotomy on patients and collected outpatient blood samples.
• Checked vital signs of patients including height, weight, and blood
pressure.
• Assisted with catheterizations, rapid strep cultures, and breathing
treatments.
• Collected medical histories including diseases and medications from
patients.
• Transported patients to medical appointments.
• Performed glucose readings, and bowel and bladder irrigation.
• Assisted patients with daily living skills such as bathing, feeding, and
walking.
Clerical/Customer Service
• Mailed laboratory results to doctors’ offices.
• Answered phone calls and greeted patients.
• Called patients to provide test results.
• Entered patient information into computer database.
• Filed confidential information into patient charts.
• Operated copier and fax machine.
Employment History
Apps Paramedical Services Pittsburgh, PA
Physical Examination/Phlebotomy May 2009 – Present
Prime Staffing Pittsburgh, PA
Phlebotomist (Temporary) March 2009 – March 2009
Maxim Staffing Solutions Pittsburgh, PA
UPMC Floater – Medical Assistant and Phlebotomist July 2007 – December 2008
Grifols Plasma Care Pittsburgh, PA
Phlebotomist December 2005 – November 2006
M. Holiday Page 2
Millcreek Community Hospital Erie, PA
Certified Nursing Assistant April 2002 – July 2003
All Season Placement Inc. Erie, PA
Certified Nursing Assistant October 2002 – April 2002
Volt Group Services Erie, PA
Medical Assistant November 2000 – September 2001
Family Practice Internal Medicine Pittsburgh, PA
Medical Assistant September 2008 – December 2008
Gastroenterologist Internal Medicine
Pittsburgh, PA
Medical Assistant (Externship) October 1993 – November 1993
Education
Goodwill of Southwestern Pennsylvania Pittsburgh, PA
Healthcare Office Skills Program September2009 – December 2009
Coursework: Medical Terminology, Anatomy and Physiology, Medical Billing,
and Microsoft Office Suite
American Red Cross Erie, PA
Nursing Assistant Program October 2000 – January 2001
Received Certification
School for Emergency Medicine and Medical Services Pittsburgh, PA
Emergency Medical Technician December 1997 – March 1998
Point Park University Pittsburgh, PA
Allied Health and Human and Health Services September 1993 – November 1996
Western School of Health and Business Pittsburgh, PA
Nursing and Medical Assistant September 1990 – August 1993
Received Certification
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