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OBJECTIVE

To obtain an administrative/clerical or data entry position in an office or

customer service environment[pic]

SKILLS

. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

. Type 65 WPM, 10-key, and possess 12,000 KPH

. Ability to work in a fast-paced team environment

. Attention to detail with emphasis on accuracy and quality

. Excellent verbal and written communication skills

. Exceptional customer service skills

. Ability to meet strict deadlines and meet quota

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EXPERIENCE

Bank of New York Mellon

College Park, GA

Data Entry Specialist/Module Processor

2009 - Present

. Open, sort, and batch remittance material from checks and review

checks for negotiability

. Perform data entry duties by 10-keying check amounts into company's

database

. Process incoming mail according to customer's instructions in

production-based environment

. Handle sensitive and confidential documents and information

Mail Terminal Services

Forest Park, GA

Junior Lead-Data Entry Specialist and Office Assistant 2006 - 2009

. Typed and scanned data into database

. Verified new entries for accuracy

. Provided new hire and follow up staff training

. Processed reports, typed general correspondence, and created

spreadsheets daily

FedEx Trade Networks

Hapeville, GA

Logistics Intern

2007 - 2007

. Performed data entry of all records into the client records management

database

. Scanned, faxed, and made copies of documents

. Created new files, following established procedures, and filed records

in alpha-numerical order

. Tracked and traced shipments

The Sock Shoppe

Hapeville, GA

Store's Floater-Cashier, Sales Associate, and Office Assistant

2001 - 2005

. Greeted and assisted customers with shopping needs

. Priced and restocked merchandise

. Processed payments for merchandise sold or returned

. Answered the phone and directed the caller, typed invoices, and made

copies of/filed paperwork

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EDUCATION

Clayton State University

Morrow, GA

B.B.A, Business Management 2007

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