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Customer Service Administrative Assistant

Location:
Youngsville, LA, 70592
Posted:
October 12, 2010

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Resume:

Laura Maria

*** ****** ***** *****

Youngsville, Louisiana 70592

337-***-****

abjkvu@r.postjobfree.com

OBJECTIVE

“Can do!” professional, seeking rewarding career with a flourishing “Can do” Business. Ideally, I would like to work in

a fun and professional environment to provide excellent service with a forward moving company that focuses on

teamwork and rewards hard work and loyalty.

EDUCATION

02/04 – 09/04 Blue Cliff College Lafayette, La

Nationally Licensed Massage Therapist

Advanced Certifications in Trigger Point Release, Deep Tissue Massage, Level II MyoSketal Realignment

Therapist, Breath Coach, Rehab Tech and Sports Training and Rehabilitation.

2000 – 2002 Concordia University – Washington, DC

Bachelors of Business Administration

WORK OF EXPERIENCE

Morvant Spinal Care and Rehab Lafayette, Louisiana

November 2009 to present

Worked under Doctors direction to perform the clinics patient therapies for clinical massage, rehabilitation, and other

passive therapies for ultrasound, e stim, traction, and cry therapies as prescribed. Complete intake patient exams,

health history, vitals, scheduling, charting, range of motion tests, orthopedic testing and gait analysis, workshops and

private clinical massage. Developed, promoting and teaching health and exercise workshops, assist and create

promotional flyers for marketing and promotions.

Breaux Bridge Chiropractic Clinic – Lafayette, Louisiana

August 2009 – November 2009

Conducted clinical massage therapy and rehabilitation, work directly with practicing Doctor to set up patient treatment

plans and rehabilitation protocols, assist and perform office duties, scheduling appointments, patient exams,

charting, patient care and follow up care prescribed by the Doctor. Perform, ultrasounds, tractions, taking x rays and

x ray markings, following Hippa standards for client information and confidentiality.

Pinhook Chiropractic Clinic – Lafayette, Louisiana

February 2006 – July 2009

Responsible for providing varies modalities of clinical massage therapy and rehabilitations, performed intake patient

exams, health history, vitals, patient consults, scheduling, charting, patient care and follow up care prescribed by the

Doctors. Performed, ultrasounds, tractions, taking x rays and x ray markings, following Hippa standards for client

information and confidentiality Responsible for developing and teaching rehab clinics, developing, promoting and

teaching monthly workshop and calendars, promotional flyers for marketing, assist Doctors with exams, intake

exams, orthopedic testing, scheduling, consults, health history and findings, gait analysis, range of motion charting,

Develop, teach and oversee rehab programs for each patients specific needs, assist with general office flow and

maintaining department/inventory and varies duties as needed.

Licensed Massage Therapist Ashero Spa – Lafayette, Louisiana

October 2004 – January 2006

Responsible for providing varies modalities of clinical and therapeutic massage and spa treatments, greeting guests.

Designing specific massage and health care plans and treatments based on the clients needs. Complete client

intake notes and charting, promote the health and wellness benefits of massage specific to each client and

recommend health plans, following Hippa standards for client information and confidentiality.

Payroll/Attendance Manager Cingular Wireless – Lafayette, Louisiana

June 2001 – December 2003

Govern, develop and implement department policies and procedures. Create, policy and procedure, training,

Tracking, schedule management; time and efficiency management. Weekly timesheets and coding for

1000+employees. Tracking and recordation of attendance and adherence records daily, including, updates, trouble

shooting, networking with floor Managers to ensure accuracy and progressive discipline. Monthly audits and

documentation for CWA claims and grievances. Development team for web based interfaced application systems.

Created and directed team for department development and processing for Payroll, Attendance procedures, policy

and timesheet processing. Develop, implement and conduct training for new hire orientation for payroll processing,

benefits, coding, and timesheet submissions for Managers and employees. Contact for all pay audits, inbound email

and audits. Primary contact with Human Resources for tracking and maintaining database records for FMLA/STD

tracking, pay and FMLA point of contact. Manage, create and present quarterly power point presentations. Produce,

present and implement new training proposals. Enforce company and CWA policy and guidelines. Conduct monthly

Team coaching, employee target development, audits, team meetings, progressive discipline, write ups, terminations,

force management, interviewing, testing, and hiring. Committee member and volunteer for fund raising events.

Executive Administrative Assistant Tripoint Inc. Broussard, Louisiana

1999 to 2002

Responsible for receiving inventory explosives data processing Federal/OSCA documentation. Maintained

database for explosive tracking with federal compliance. Maintained explosive magazine logbooks. Write off end of

well inventory. Processed orders from branch locations. Processed international orders, Bill of Ladings, Dangerous

Goods Declarations and inner department shipments. Conducted physical inventory. Maintaining orders, specs and

inventory for company coveralls and uniforms. Renewed Blasters, Users, Dealers & Magazine Licenses. Assisted in

special projects to improve on inventory procedures. Made End of Well Gauge Reports, graphing, plotting analysis

for client Engineers, customer service, Researched and resolved open balance issues of inventory to job folders,

updating FTP web site, maintaining Titles and Licenses for Co. vehicles and Fuel man account. Front end office

management, ordering, interviewing, networking with vendors, assisted with development of company database of

products, pricing proposals and contracts.

References gladly presented upon request.



Contact this candidate