Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Boulder City, NV, 89005
Posted:
October 12, 2010

Contact this candidate

Resume:

S tephanie mathews

**** ****** * **.#*** Boulder City, Nevada, 89005 702-***-**** abjkrk@r.postjobfree.com

Objective

To hold a challenging position that will allow me to utilize my

p revious management, clerical, and bookkeeping skills.

Skills Profile

- 10+ years in the secretarial and management fields.

- Highly organized with attention to detail.

- Ability to learn quickly and eager to learn new technology.

- Work well under pressure while maintaining a professional manner.

- Th rive on challenging tasks in a busy environment.

- Exceptionally reliable, conscientious and thorough.

Employment H istory

9/01

Estate Manager

p resent

Las Vegas, NV

- Maintain a 30,000 sq. ft. family residence with 11 bedrooms, 13 bathrooms, 3 half

b aths, a library, theater, two kitchens, two offices, and a large busy family.

- Complete all tasks with little or no supervision.

- Assign duties to other staff and give instructions regarding work methods and

r outines.

- Maintain a strict weekly routine to guarantee the entire residence runs

smoothly.

- Prepare all rooms for social or business functions.

- Purchase or order groceries and household supplies to keep kitchens,

b athrooms and bedrooms stocked and record expenditures.

- Answer telephones and doorbells, take messages, request repair services and

w ait for repair workers to ar rive and depart.

- Clean and disinfect all rooms, hallways, restrooms, corridors, stairways, rugs,

carpets and upholstered furniture.

12

Office Manager, Ult rakote of Nevada, Inc.,

/99- 7 /01

Las Vegas, NV

- Typed, edited and proofread correspondence, memos, and reports.

- Handled all accounts payable, accounts receivable, and collections.

- Kept equipment maintenance records, inventory, filing systems and purchase

o rder logs current and organized.

- Distributed departmental mail and processed outgoing mail.

- Other responsibilities included typing purchase orders, quality customer

service, dispatching and filing, copying, answering phones, data entry and

o rdering office supplies.

Owner/Operator, Kawliga’s Tavern and Grill

5/98--8/99

Hamilton, CO

- Was in charge of all advertising, accounts receivable, accounts payable, payroll,

supervision of nine employees, scheduling, ordering supplies, prep work and

cooking.

- Maintained quality customer service and successful vendor relations.

- The business had many return customers and was sold for a profit.

8/

Co-Owner/Operator, Western Region Oilfield

90- 3/98

Contracting, Inc.

Craig, CO

- Provided office management, customer service and phone contact with clients

a nd vendors.

- Dispatched all crews to proper locations.

- Was responsible for accounts receivable, accounts payable, payroll; and job

costing of payroll/labor and materials.

- The business was a great success and was sold/liquidated for a profit.

EDUCAT ION

- Associates Degree in Paralegal Studies (ADPS)

- He ritage College, Las Vegas, Nevada

- Graduated in 2003 with a 3.8 GPA

Q UAL IF ICAT IONS

Excellent customer service skills, office management, answering multi-line phone

systems, and client/vendor relations. Comfortable with MS Word, QuickBooks,

I nternet and E-mail.



Contact this candidate