David L. Grimes

*** ******* ****, *******,, ******* 30012

678-***-****, Email: abjk5j@r.postjobfree.com

COMPUTER AND TRAINING EXPERIENCE:

Computer: * NT Workstation installation, configuration and troubleshooting

* NT Server 4.0 installation, configuration and troubleshooting

* Novell Server / workstation configuration and troubleshooting

* LAN,WAN,Wireless Networking

* Certified Technician for Compaq, Apple, IBM, NEC,

Iomega, AT&T, Brother, HP, Genicom, Toshiba, Epson, Okidata,

* DCSE (Dell Certified System Engineer)

* CCNA

Printers: * HP, IBM, Lexmark, Epson, Dell, Okidata, Xerox, Genicom,

Data roducts, Tektronix, Toshiba, Canon, Brother

Software: Windows Server, Windows 2000/ XP/ NT, Windows

3.1/95/98, MS-DOS, MS Office, Novell 4.0, Corel Suite, IPX, NetBEUI,

TCP/IP, Ethernet network topology

BUSINESS EXPERIENCE

PRECISE COMPUTER SERVICES LLC, Lithonia, GA 12/06-Present

Field Service Engineer

* Printer Repair

* Network Installation & Repair

* Desktop & Notebook Support

* Software Installation & Troubleshooting

* Cabling Installation

QUALXSERV, Tewksbury, Ma

Technical Support Contractor 04/06-12/06

* On-site repair

* IBM (Notebooks & Desktops)

* POS Repair

BANCTEC SERVICES, Norcross, Ga 05/03- 02/06

IBT (Incentive Base Technician)

* On-site repair

* Wireless network installations

* System installations with Data Migration

* Software installation and configuration

ACCURATE COMPUTER SERVICES INC, Decatur, Ga 07/92 05/03

Service Manager- 06/98 05/03

* Customer need analysis

* Design, Installation and Maintenance of LAN/WAN

* Design, Installation and Maintenance of wireless networks

* Support to Field Techs

* Manage and disbursement of calls to field staff

* Design and installation of data recovery systems

System Engineer- 03/95 06/98

* Design, Installation and Maintenance of local area networks

* On-site and In-house repair of pc systems and associated peripherals

* Software installation and troubleshooting

* Telephone support to clients

* Installation of network cabling

Field Service Technician 07/92 03/95

* On-site repair of pc systems

* Delivery and setup of systems on-site

* Depot repair of pc systems, printers, faxes, monitors

* Software installations

* Data transfers

MICRO FIX COMPUTER, Atlanta, Ga 05/90 07/92

System Engineer-

* Design, Installation and Maintenance of local area networks

* On-site and In-house repair of pc systems, monitors, printers

* Software installation and troubleshooting

EDUCATION

CONTROL DATA INSTITUTE Computer Technology Diploma

DeVry INSTITUE OF TECHNOLOGY Electronic Technology

ATLANTA AREA TECH SCHOOL Electronic Technology AS

US AIR FORCE Transportation Specialist

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