Cindy Nichols

**** *******

Okemos, Michigan 48864

517-***-****

abjhf6@r.postjobfree.com

Objective

Seeking an innovative business that utilizes my financial management,

advertising,

public relations communications skills to influence organizational growth

and

bottom line profitability.

Profile

. Offering over 20 years of leadership in the areas of management,

marketing, public relations and finance sought out by local and

national respected businesses.

. With hands-on experience and creativity resulting in growth and

development.

. Demonstrated success in negotiating with a firm but fair attitude,

teambuilding and effective communications.

Selected Accomplishments

Financial/ Account Receivable Management

. Responsible for law portfolio with monthly revenues of $130 million

with average collections assigned $31 million in less than 90 days.

. Prepared weekly receivable financial statements including Days

Outstanding, to Controller and Accounting Manager.

. Created various receivable reports from ARMS program software

converting data to Excel spreadsheets.

"Cindy, on a personal level, is a very loyal, trustworthy and caring

person. This carries over to her work ethic, making her someone you can

trust and depend on".

Mary McDaniels, Accounting Manager, Foster, Swift,

Collins & Smith, Lansing, Michigan.

Advertising

. With small business advertising budgets less than $100.00 per month

using flyers and small community newspapers to target areas for better

word of mouth coverage to reinforce continual growth.

. March 2007 initiated marketing plan "Personalizing your Housecleaning

Needs" with Kim Montgomery of Welcome Wagon focusing on new residences

in Okemos, Haslett and Williamston. Included advertising in a new

business directory with special coupons and incentives. Increasing

profits by 20% within a six-month period.

Public Relations

. Public Relations events such as "Wine, Wisdom & Wisdom" with

acknowledgement from Great Lansing Women Publication to promote

business growth.

. Commissioned by New York Artist, Steve Hazard for Public Relations and

cataloging artwork for presentation for his national art show in 2007.

. Prepared and updated inventory spreadsheet and client list for

Unwindings, Kalamazoo, Michigan for a promotion of a new product line,

May 2008.

. Collaborated with Michael Anton, visual artist, Chicago, IL on Public

Relations campaign, "Think Outside the Box" promoting healing thru

Hypnotherapy, June 2010.

Writing/Editing

. Personal copy editor/research consultant to local author, Dr. Mary Lou

Kendrigan since May 2002 for her upcoming book title Women In The

Military.

. Directly responsible for composing collection letters and supporting

correspondence via email, regular mail or fax.

. Revised business description and client release forms for Inner Light

Photography, Charlotte, Michigan, December 2008.

Sales

. Recognized by Gymboree Corporate for outstanding customer service

February 2010.

. Received outstanding Customer Response Letter for June 2009 for

delivering outstanding service, recognized by John Sluiter, Macy's

General Manager, June 10, 2009.

. Top sales person in Juniors/Dresses June 14-20, 2009

Staff Leadership and Development

. Established pro active account receivables management and education

with sales department and branch managers at APCO weekly staff

meetings resulting in increased sales/credit decision making.

. Initiated open door policy at Foster, Swift and Collins to assist in

enhancing communications and resolving personnel issues.

. Communicated either by legal division or location the importance of

accounts receivable recovery in law resulting in 85% of the 110

attorneys referring clients.

. Initiated a shorter follow-up period for clients in 30 day DSO on

Business-to-Business invoices, which eliminated billing or invoicing

errors.

Employment History

Housecleaning By Cindy

Business Manager May 1991-Present

Gymboree, Meridian Mall

Part-time sales associate November 2009-Present

Macy's, Meridian Mall October 2008-November 2009

Part-time sales associate

Foster, Swift, Collins & Smith, P.C.

Attorneys At Law

Credit Analyst Consultant January 2008 -

March 2008

APCO, Inc. Appliance Parts Wholesale Distributor

Business to Business

Credit Analyst Manager May 1989- August 1991

State of Michigan Department of Treasury, Collection Division

Collection Unit Manager January 1986-May 1989

Volunteer Accomplishments

. Contributed ideas on teleconference on updating your job search,

focusing on Midwest region of the United States with Carson Tang,

Carson Worldwide and Donna Drake, Drake Media, New York, New, York,

presented June 2, 2010.

. Assisted Russian immigrant, Nataliya Inman on effective resume and

interview skills for transition to the United States, August 2008.

Education

. Central Michigan University, B.S. Business Administration, minor:

Community Development. Graduate December 2007.

. Lansing Community College, A.A., Marketing, minor: Sales.

Additional educational experience

Certified Hypnotherapist, Institute of Transformational Hypnotherapy, June

2008.

Software

. SAP Financials, ARMS, Access, Power Point, Excel, Word, Publisher, and

Outlook/Outlook Express

Awards

. Recipient of Diana Award presented by Lansing, Michigan YWCA for

Outstanding Business Leadership.

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