MARCIA DION LOUGHMAN

*** ******* ****, ****** ******, PA 18411 abjgky@r.postjobfree.com Home: 570-***-**** Mobile: 570 780

2103

Executive Summary

Seasoned leader in manufacturing and distribution operations with a passion for developing

successful management teams who, in turn, deliver sustainable results in Quality, Food Safety,

Productivity, and operations excellence on a local, regional and national markets basis.

Leadership experience successes include:

• Developed and implemented New Quality Standards leading to successful SQF

Certification (first attempt), while delivering favorable results for 14 additional

Major multi-national customer-specific audits and specifications.

• Renovated a DAF based waste water treatment system replacing with a biosystem based

treatment system to save cost and meet environmental improvement goals.

• Successfully Implemented a Team-based production operation in a non- Union setting

allowing the manufacturing group to work flexible work weeks and turned productivity and

quality issues from negative to positive.

• Lead the closure of a large CAW Factory operation in a small town with no negative Union

strike or backlash, resulting in over 65% re-employment of workers at the time of closure,

and no negative media throughout the process, leaving behind reasonable and favorable

community relations.

• Successfully renovated work teams in two departments in a Stridently- Unionized Factory

such that these teams drove a turn-around in financial results that enabled them to earn a

gain- sharing bonus for the first time.

• Positive, constructive labor relations: Settled 5 different contracts and developed favorable

relationships with 7 different Unions in three different countries. No Strikes; reduced

Arbitrations, minimal Grievances

• Reduced handling steps, thus multiple inventories and item numbers of WIP items by

straightening product flow in finishing operations. Netting the reduction of 15 labor positions

and $500,000 of expenses for handling operations.

• Re-established working Safety programs and standards of application to stop the tide of

recordable accidents and develop a culture of Human Safety.

• Reduced lead times and inventories by 30% and improved freshness of the product to the

shelf in Retail outlets through improved planning and scheduling at the factory.

• Implemented SPC weight control and check weighing to reduce giveaway and improve

reconstitution ability of powdered gravies and sauces which yielded cost savings and a

reduction of consumer complaints.

• Employment Experience:

• GERTRUDE HAWK CHOCOLATES, INC. DUNMORE, PA. 03/ /2007-

Present

• VP MANUFACTURING & DISTRIBUTION, QUALITY, FOOD SAFETY, AND EMPLOYEE SAFETY

Successfully managed a global food safety Initiative, Achieving SQF-Level 2 Quality Certification with

Excellent rating at 99.11

Leading Quality / Food Safety in manufacturing and distribution for 3 Sales Divisions encompassing 70+

Retail sales stores; Fundraising, private label and premium label wholesale, contract pack and co-

manufacturing operations, Ice Cream and Baking specialty ingredients in an non-union family operation

with sales of $80 million + domestic and international distribution. Also supporting newly acquired

second business in their development of SQF Policies and Procedures, while continuing to lead at the

original Gertrude Hawk Site.

• NESTLE 1991 – 2007

•

• NESTLE GLOBE BUSINESS SYSTEM, GLOBE CENTRE ZONE AMERICAS

7/2006 to 03/2007

•

• SENIOR LEAD, TECHNICAL & PRODUCTION

•

• Responsible to facilitate and assist all the factories within Nestle Waters North America, Nestle USA

and Nestle Canada initiating Nestle Best Business Practices under the GLOBE worldwide business

process template which includes a SAP systems conversion. This was a Global Assignment...

• CHESTERVILLE FACTORY, NESTLE CANADA (Promoted from below) 7/2002 –

7/2006

• DIRECTOR, FACTORY OPERATIONS - EXPATRIATE ASSIGNMENT [CLOSED FACTORY 07/2006]

• Managed coffee manufacturing operations) up to 50,000 tones volume, 3% cost savings per year,

reduced accidents 62%, improved Quality, processes, and key KPIs over the last two years. Settled 2

CAW contracts, favorable terms, without a strike, either time. Led a successful team effort in GLOBE

SAP implementation without any flaws!

• NESTLE USA, GLENDALE, CA. (PROMOTED upon return from Australia)

8/2000 – 7/2002

• MANAGERS, OPERATIONS IMPROVEMENT, TECHNICAL AND MANUFACTURING DEPARTMENT

• Managing teams of International Industrial, Mechanical, Electrical Engineers and Financial Cost

Analysts in factory improvements in USA and CANADIAN factories. Accomplished cost reductions

of $50,000,000. 8 factories in 1.75 yrs. Including Chocolates, Confections, Pet Care,

Waters, Infant Formula, Beverages.

• Nestle Sugar Confectionery Factory, AUSTRALIA Nestle Australia, Pty. Ltd.

8/1998- 8/2000

• (promoted from the Fulton Factory in New York State, below)

• FACTORY MANAGER, EXPATRIATE SERVICE

• Producing low boil, high boil, compressed tablets sugar confectionery products for the Australian

domestic and export markets of Asia, the USA, and Canada.

• Nestle Chocolate and Confections, Fulton Plant, Nestle USA, Fulton, New York

• CHOCOLATE MOLDING AND PACKAGING OPERATIONS MANAGER 08/1997 -

8/1998

• Managing 100 union employees and 5 salaried personnel in tempering and molding chocolate candy

production in the newest of Nestle facilities with advance PLC controlled molding and wrapping

equipment in a team’s based environment.

• Previously, Group manager for 4 salaried and 80 hourly employees responsible for the raw cocoa

bean process through to liquor, cocoa butter, and powdered and kibbled cocoa end products

• RAW MATERIALS OPERATIONS MANAGER 7/1996 - 8/1997

• (promoted and moved by Nestle from David and Sons Division as a promotional candidate for Plant

Manager)

• David and Sons, a Sun mark Company, Division of Nestle Foods Company, Nestle, USA,

Fresno, California

• PLANT SUPERINTENDENT 5/1991 -

6/1996

• Processing, packaging, and national distribution of sunflower, pumpkin seeds and pistachio nuts, in a

Work Teams- based organization.

• Prior experience:

• Durkee- French Foods, (currently known as Reckitt and Benckiser, Inc.)

• MATERIALS MANAGER, OPERATIONS MANAGER and PRODUCTION MANAGER (promoted x 3 )

• French’s Mustard, Fresno, California

• PRODUCTION SUPERVISOR

• Castle and Cooke Foods, Inc. East Windsor Mushroom Farm, East Windsor,

• PERSONNEL MANAGER

•

• Educational Background

• MBA Austin Durham Barney School of Business and Public

• Administration, University of Hartford, Hartford, Conn.

• Majors: Accounting and Management

•

• M.Ed. Springfield College, Springfield, Mass.

• Major: Psychological Services Administration

•

• B.S. Springfield College, Springfield, Mass.

• Major: Community Leadership and Development

•

• Related Training

• HACCP CERTIFIED [ CURRENT]

•

• Richardson Research, Practical Chocolate Process Technology (5days)

•

Nestle (Worldwide)”Factory Managers Training”, Rive Reine

Center, Vevey, Switzerland (14 days)

• “Markstrat” Strategic cross-disciplinary marketing/planning seminar ( 5 days)

• Sponsored by Reckitt and Colman, Inc.

•

• Statistical Process Control, Productivity and Quality (5 days with

• W. Edward Deming (George Washington School of Engineering)

•

• Affiliations: Member of Rotary International: Currently: North Scranton Rotary, formerly,

Chesterville Club, Past President; inducted in Australia, Club of Wendouree Breakfast, Inc. Ballarat,

Victoria, Australia - current, Paul Harris Fellow

Currently on the Board of Directors, Johnson College, Scranton, PA. Formerly served on various

United Way Committees

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