Post Job Free

Resume

Sign in

Technical Support Maintenance

Location:
Augusta, GA, 30907
Posted:
October 05, 2010

Contact this candidate

Resume:

Timothy M. Naylor

**** **** ***** **.

Augusta, Georgia 30907

813-***-****

abjeg6@r.postjobfree.com

EDUCATION

Full Sail University Associate of Science, Recording Arts

Orlando, Florida Oct. 2007 - Oct. 2008

Remington College Bachelor of Science, Operations

Management

Tampa, Florida Jan. 2003 - Jan. 2006

Fire Control Technician School Electronic and Computer Certificate

(Top of the class)

Groton, Connecticut Oct. 2001 - Jul. 2002

Tampa Technical Institute Associate of Science, Computer

Information Systems (Honors)

Tampa, Florida Jul. 1998 - Apr. 2000

ITT Technical Institute Electronics Engineering Technology

(Three quarters)

Tampa, Florida Sep. 1997 - Jul. 1998

EMPLOYMENT HISTORY

Fire Control Technician May 2001 - May 2006

United States Navy King's Bay, Georgia

TECHNICAL AND ORGANIZATION EXPERIENCE

. Operated, tested, repaired and performed maintenance on fire control

systems including launch systems, equipment, and associated test

equipment; performed repair of computers; served as assistant system

local area network administrator.

. Adjusted, aligned, and calibrated basic electronic circuits; performed

troubleshooting, calibration, adjustments, and tests on fire control

and guidance systems; performed maintenance on optical alignment

equipment.

. Isolated and replaced faulty parts and components; identified

electrical components and parts from drawings and schematic diagrams;

identified basic circuits; prepared computer for all modes of

operations; interpreted printouts of computers and peripheral

equipment.

. Complied with nuclear weapons safety standards; ordered repair parts,

and completed maintenance data forms.

. Obtained multiple collateral duties including divisional training and

qualification coordinator as well as divisional repair parts and

supply coordinator.

. Granted and possessed a secret security clearance.

Customer Care Rep Apr. 2009 - July 2010

T-Mobile Augusta, Georgia

. Answered billing and contract inquiries in a professional manner to T-

Mobile customers.

. Provided cellular technical support for T-Mobile customers

Technical Services Dec. 2007 - Oct. 2008

Full Sail University Orlando, Florida

. Maintained inventory of all of the school's recording equipment

including microphones, cables, equipment racks and audio post gear.

. Soldering of most types of cables.

Technical Support Rep. Sep. 2006 - Oct. 2007

Embarq Orlando, Florida

TECHNICAL SUPPORT EXPERIENCE

. Provided technical support to Embarq DSL customers.

. Assisted customers troubleshooting issues with their DSL hardware as

well as Embarq software.

. Provided support for Windows XP, Vista, 2000, and 98 as well as Mac

operating systems including networking and TCP/IP.

PC Repair Technician Aug. 2005 - May 2006

Bob's Computers Yulee, Florida

COMPUTER MAINTENANCE EXPERIENCE

. Diagnosed hardware and software issues in desktop PCs and laptops all

the way down to the component level.

. Built complete computer systems for sale to customers.

. Ensured proper operation and maintenance of all on site PC hardware.

Owner Jul. 2005 - Jul. 2006

TNA Computers Fernandina Beach, Florida

TECHNICAL AND MANAGEMENT EXPERIENCE

. Built complete computer systems to sell to customers.

. Maintained inventory of all parts on-hand using Microsoft Excel.

. Maintained accurate records of all expenses and income for personal

and tax purposes.

. Correspond with customers regarding sales and answer questions about

items to ensure excellent customer relations.



Contact this candidate