Timothy M. Naylor
Augusta, Georgia 30907
abjeg6@r.postjobfree.com
EDUCATION
Full Sail University Associate of Science, Recording Arts
Orlando, Florida Oct. 2007 - Oct. 2008
Remington College Bachelor of Science, Operations
Management
Tampa, Florida Jan. 2003 - Jan. 2006
Fire Control Technician School Electronic and Computer Certificate
(Top of the class)
Groton, Connecticut Oct. 2001 - Jul. 2002
Tampa Technical Institute Associate of Science, Computer
Information Systems (Honors)
Tampa, Florida Jul. 1998 - Apr. 2000
ITT Technical Institute Electronics Engineering Technology
(Three quarters)
Tampa, Florida Sep. 1997 - Jul. 1998
EMPLOYMENT HISTORY
Fire Control Technician May 2001 - May 2006
United States Navy King's Bay, Georgia
TECHNICAL AND ORGANIZATION EXPERIENCE
. Operated, tested, repaired and performed maintenance on fire control
systems including launch systems, equipment, and associated test
equipment; performed repair of computers; served as assistant system
local area network administrator.
. Adjusted, aligned, and calibrated basic electronic circuits; performed
troubleshooting, calibration, adjustments, and tests on fire control
and guidance systems; performed maintenance on optical alignment
equipment.
. Isolated and replaced faulty parts and components; identified
electrical components and parts from drawings and schematic diagrams;
identified basic circuits; prepared computer for all modes of
operations; interpreted printouts of computers and peripheral
equipment.
. Complied with nuclear weapons safety standards; ordered repair parts,
and completed maintenance data forms.
. Obtained multiple collateral duties including divisional training and
qualification coordinator as well as divisional repair parts and
supply coordinator.
. Granted and possessed a secret security clearance.
Customer Care Rep Apr. 2009 - July 2010
T-Mobile Augusta, Georgia
. Answered billing and contract inquiries in a professional manner to T-
Mobile customers.
. Provided cellular technical support for T-Mobile customers
Technical Services Dec. 2007 - Oct. 2008
Full Sail University Orlando, Florida
. Maintained inventory of all of the school's recording equipment
including microphones, cables, equipment racks and audio post gear.
. Soldering of most types of cables.
Technical Support Rep. Sep. 2006 - Oct. 2007
Embarq Orlando, Florida
TECHNICAL SUPPORT EXPERIENCE
. Provided technical support to Embarq DSL customers.
. Assisted customers troubleshooting issues with their DSL hardware as
well as Embarq software.
. Provided support for Windows XP, Vista, 2000, and 98 as well as Mac
operating systems including networking and TCP/IP.
PC Repair Technician Aug. 2005 - May 2006
Bob's Computers Yulee, Florida
COMPUTER MAINTENANCE EXPERIENCE
. Diagnosed hardware and software issues in desktop PCs and laptops all
the way down to the component level.
. Built complete computer systems for sale to customers.
. Ensured proper operation and maintenance of all on site PC hardware.
Owner Jul. 2005 - Jul. 2006
TNA Computers Fernandina Beach, Florida
TECHNICAL AND MANAGEMENT EXPERIENCE
. Built complete computer systems to sell to customers.
. Maintained inventory of all parts on-hand using Microsoft Excel.
. Maintained accurate records of all expenses and income for personal
and tax purposes.
. Correspond with customers regarding sales and answer questions about
items to ensure excellent customer relations.