BARBARA J. TUTTLE
Webster, NY 14580
Phone: 585-***-****
Email: *******@*********.**.***
Objective
Seeking an Executive Assistant position.
Strengths
Substantial, successful leadership, management, and administrative
experience within world-class organizations. Highly skilled program and
project manager. Proactive problem-solver.
Expertise in process improvement leading to quality improvement and cost
reductions.
Articulate communicator and presenter. Exemplary relationship-building and
teamwork skills.
Skill set highly transferable to a wide variety of roles, responsibilities,
and work environments.
Advanced user of Word, Excel, and PowerPoint. Outlook. ACT customer
relationship management software. Lotus Notes. Adobe Photoshop..
Recent Experience
Created and manages Glimmer Jewels, a custom jewelry Internet business,
3/06 - Present. Was a sales associate for Van Bortel Subaru, Victor, New
York, 9/07 - 10/08; produced an outstanding sales and customer service
record. Was a contract administrative assistant at Insley-McEntee
Equipment Company, Rochester, New York, 1/07 - 9/07.
Key Experience
EASTMAN KODAK COMPANY - Rochester, New York
Worldwide Product Manager - Aerial & Industrial Materials 2/02 - 3/05
Led the development, manufacture, and marketing of non-destructive testing
products; chemicals, adhesives, and filters; data recording products; and
reprographic products for the worldwide market. Traveled to manufacturing
operations in the U.S., Mexico, and France to coordinate production teams.
Products included:
-Non-destructive testing products, including x-ray film, photographic
chemicals, and equipment used by commercial and military customers to test
industrial parts, materials, and structures.
-Silver nitrate, optical cement, and filters used in the photographic
industry.
-Surveillance data recording products used in electronic security systems.
-Reprographic products used in the architectural and engineering
industries.
Highlights
-Exceeded annual revenue goals every year, achieving as much as 110% of
goal.
-Improved worldwide earnings by 1% despite declining film market.
-Reduced worldwide inventories of film, chemicals, and equipment by 4%.
-Commercialized and launched a new non-destructive testing photographic
chemical that was subsequently approved by Pratt & Whitney; new film
products for traffic and bank surveillance uses; and a new mid- to high-
volume film processor. Resulted in significant new business opportunities
throughout the world.
-Increased manufacturing productivity for all products through effective
waste reduction.
-Wrote and managed the creation of marketing collaterals for all product
lines. Involved managing an outside advertising agency.
-Represented products at trade shows worldwide, selected sales
representatives to participate in trade show presentations, and managed a
trade show vendor that designed exhibits and coordinated logistics.
Barbara J. Tuttle --2
EASTMAN KODAK COMPANY
Technical Services and Worldwide Marketing Manager 9/89 - 2/02
Graphics Imaging Systems Division
Delivered technical support to worldwide Kodak sales representatives and
external customers on Kodak film, chemicals, and equipment used to create
printed circuit boards. Managed all marketing activities for these
products.
Highlights
-Exceeded annual sales goals every year, reaching up to 120% of goal.
-Made a major contribution to product success and internal/external
customer satisfaction by serving as a highly effective resource within
Kodak for product problem-solving and customer support. Traveled
extensively in the U.S., Canada, Europe, and China to train sales
representatives and external customers on product applications and assist
customers in troubleshooting specific product applications.
-Developed and implemented short- and long-term product strategies based on
market intelligence, new technologies, and industry trends.
-Managed continuous, worldwide beta testing for all products. Collected
voice of the customer feedback and used this information to improve
products.
-Led an advertising agency and trade show company in the development of
advertising campaigns and trade show exhibits. Represented Kodak at key
worldwide trade shows, including International Printed Circuits, American
Society for Non-Destructive Testing, Productronica, and International
Reprographic Association.
-Managed six national sales meetings of Kodak sales representatives.
Created agendas and coordinated logistics. Meetings focused on the health
of the business, new products, teambuilding, and sales representative
recognition.
-Authored product data sheets, sell sheets, and technical publications
available in-house and online.
Prior Kodak Positions: Joined the company as an administrative assistant in
the Photographic Technology Division, then became a photographic technician
in the Graphics Arts Section of the Photographic Technology Division.
Training & Education
Two-Year Certificate Program in Marketing Management
American Marketing Association / St. John Fisher College, Rochester, New
York
Two-Year Graphic Arts Certificate Program
Rochester Institute of Technology, Rochester, New York
Graphic Arts and Printing Studies
Rochester Institute of Technology, Rochester, New York
Associate in Applied Science in Secretarial Science, Legal Terminology
Monroe Community College, Rochester, New York
Other Background
Community Involvement - Founding member and marketing communications
manager, Single Volunteers, Rochester, New York. Increased membership 300%.
Through Single Volunteers, became extensively involved in community service
projects for Habitat for Humanity, Ronald McDonald House, and FoodLink.