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Customer Service Human Resource

Location:
Collinsville, IL, 62234
Posted:
October 17, 2010

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Resume:

Stephanie Carroll

*** ******* **** *****, ************, IL 62234 ~ 618-***-**** ~

abjark@r.postjobfree.com

Objective

To obtain a position in the human resource field where my excellent

communication and processing skills can help advance the corporate goals

and support business growth.

Education

Southern Illinois University Edwardsville, Edwardsville, IL May

2010

B.S. Business Administration with a specialization in Human Resource

Management

Minor: Psychology

Overall GPA: 3.4/4.0

Skills

. Communication/Interpersonal skills - Great presentation skills along

with ability to receive and delegate directions.

. Flexibility/Innovation - Adapt to new processes and encourage

innovative ideas. Developed new system for hosting at Bandana's Bar-B-

Q that cut down customer waiting time.

. Customer Service - Routine personal interactions with diverse

individuals.

. Computer Skills - Microsoft Office (Word, PowerPoint, Excel) knowledge

along with understanding of SAP.

. Leadership - Ability to manage and motivate individuals through

supervisory positions.

Honors/Activities

Dean's List 2006-2010

Treasurer for Society of Human Resource Management 2009

Refuge Youth Secretary/Leader 2007-2009

Experience

Server

Bandana's Bar-B-Q 09/2006 - Present Collinsville, IL

. Efficiently manage up to 30 customers simultaneously

. Train employees in daily business operations including customer

relations and money transactions

. Relate to and satisfy a variety of customers

. Act as a liaison between managers and subordinates

Supervisor

Quizno's Subs 06/2004 - 10/2006 Collinsville, IL

. Directed daily routines of multiple personnel

. Responsible for inventory checks and data inputs

. Handled money transactions and deposits

. Communicated proficiently with customers and employees



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