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Quality Assurance Engineer

Location:
Lenexa, KS, 66219
Posted:
June 03, 2010

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Resume:

Bijon Sharmacharya

***** * **** **; Lenexa, KS **219

Tel: 913-***-**** PCS: 913-***-****

abj9ft@r.postjobfree.com

Professional Profile

Well organized, self motivated, results-driven IT Specialist with extensive

enterprise experience of over fourteen years in diversified fields of

Quality Assurance and Project Delivery in various Client/Server

environments. Project Management Professional from PMI-USA and highly

skilled Certified Software Test Engineer from QAI-USA. Lead at any given

time a team of 25+ test team in major testing efforts and project delivery

for Fortune 500 companies such as Sprint Nextel Corp, IBM, Sprint PCS, AT&T

and SwissRe Insurance. Experienced with industries leading tools for test

automation and test methodologies. Capable of driving successfully a

project from Initiation to Closure phase, through process improvement

initiatives, in a fast paced team development onshore and off shore

controlled environment. Mentored, managed, and directed teams of Quality

Assurance Engineers and Testers ranging in skill from entry to senior-

level, both on-shore and off shore. Always eager and ready to learn new

techniques and skills.

Professional Experience

April 2009 - To date Swiss Re-Insurance Company (On Contract

through OTSI)

SAP Quality Assurance Consultant

The Swiss Re Global HR Transformation Project is a multi-year project that

will result in replacing the functionality of the current Legacy, and is

now live on SAP ECC 6.0 with Human Capital Management (HCM) module in use.

Wrote UAT Test scripts from Blue Prints and successfully completed and

assisted testing of HR-Time Management for Switzerland; U.K.; USA; China;

India; Hong Kong; Singapore; South Korea, Japan, Malaysia and Australia.

Test scripts for Germany are in progress. My expertise lies within the SAP

HR sub-modules Time Management, Payroll, and Talent Management testing.

Key accomplishments:

Coming from the UNIX world, in a week's time learnt and became familiar

with most of the SAP screens.

Analyze the scenarios with respect to the Business requirement and System

requirement specification document & wrote Test cases with 100% Test

coverage.

Successful execution of Test Cases and certification before UAT.

Assist the customer in Integration and UAT to successfully test the

software before migration to Production.

Attend / initiate daily defect ticket review meeting to ensure and keep

MTTR (Mean time to repair) of defect resolution low.

Resolve software inter-application issues in order to ensure appropriate

and timely solutions for customers.

Raising / update defects in Mercury Quality Center 9.2 and assigning them

to the Developers.

Point of contact for HP Quality Center 9.2.

Data Preparation, data load and data validation for Integration and Users

Acceptance testing.

Expertise in authoring and review of Test cases, Preparing Application

Reference Manual for end-users, Test Completion Report, Traceability Matrix

& Status Reports.

Hands on experience on Bug tracker tools such as JIRA, Quality Center 9.2.

March 2006 - March 2009 SPRINT NEXTEL

Test Engineer II

Worked with Enterprise Application Integration & Data Management, a

division of SPRINT NEXTEL to provide Quality Assurance services and lead

offshore teams in achieving successful Testing and conversion of billing

system from Convergys to Amdocs. Received several accolades and awards.

Key accomplishments:

Kept working on an offshore and on-shore model and continued doing all that

I did as an ADVISORY IT SPECIALIST while I was with IBM. The additional

achievements were:

Successful completion of testing of conversion of billing system from

Convergys to Amdocs

The Test Completion Report, Traceability Matrix & Status Reports that I

used to manually prepare for the management to view, was adopted as a model

and a special tool was developed and implemented.

Point of contact for HP Quality Center 9.2

Host daily defect ticket review meeting to ensure and keep MTTR (Mean time

to repair) of defect resolution low.

Provide technical and professional guidance to fellow employee software

engineers and assist team members for completing projects within time line.

Develop and maintain effective customer partnerships for the identification

and implementation of business process improvements through software

solutions.

Application Testing using additional tools such as Web Sphere -Data

Power, HP Quality Center 9.2, Altova XML Spy.

September 2004 - March 2006 IBM Global Services on Contract to 'SPRINT

Nextel'

ADVISORY IT SPECIALIST

Advisory to Sprint Enterprise Application Integration (EAI) team. Leading

both US and offshore based System Test Team successfully completed complex

testing and certification of several projects and releases.

Key accomplishments:

Team Lead / Release Test Lead

Successful migration of phase 2 applications offshore (India) for testing.

Trained and Mentored IBM-INDIA / IBM BRAZIL offshore test teams and

supported them for about 6 months to help them understand and provide test

support to Sprint EAI(Enterprise Application Integration) Wireless and Wire

line applications and also familiarized them with Sprint's EDP (Enterprise

Development Process). Authored and provided them material for training.

System Technical Write "Process & Procedures of SYSTEM TEST Group".

Successful execution of Test Cases and certification for promotion to

Production.

Documentation of Test procedures templates which is now being utilized as

standard template.

Mentored new recruits.

Develop, oversea and maintain Time line graphs.

Develop and implement highly complex technical software solutions to

business oriented problems, including, but not limited to, interacting with

customers in order to identify, document and analyze business requirements

for implementation of software solution.

Resolve software inter-application issues in order to ensure appropriate

and timely solutions for customers.

Demonstrate the inter-application perspective of differing software.

Develop mastery of technical and functional software architecture.

Apply knowledge of the industry to relevant software development in solving

customer business problems.

Develop Test Plan documentation to successfully validate the software

before promotion to production. This includes feature testing, performance

and reliability assurance, OA&M, inter-operability and intersystem testing.

Assist the customer to successfully test the software before migration to

Production.

Automation of System test and use of Test Tools for

Performance/Reliability/Stress Testing and maintenance of software tools

and modules to support the testing requirements.

Provide technical and professional guidance to fellow employee software

engineers and guide team members completing projects.

Perform Analyst duties Plan, Develop, Test and document different

applications.

Perform End to End and User Acceptance testing

Application Testing using different languages and packages such as C, C++,

Java, J2EE, EJB, JSP, Servlets, WebSphere, Weblogic, MQ Series, CORBA,

JAVASCRIPT, VB, SQLServer, Oracle 8i/9i, Toad, Test Director.

Well conversant with all Enterprise Integration (EKS) Applications and

other applications that EI interacted with, like P2K, P2W, Premiere,

Telesales, Fast, BOF, RMS+.

Developed cordial relation with Convergys, Amdocs, Speedpay, Equifax,

Lightbridge, NMS, POM, CDPM, and others.

January 2001 - September 2004 SPRINT PCS

Software Engineer IV

As a Quality Assurance Team lead with ODL SYSTEM TEST GROUP, had

successfully lead and completed complex testing and certification of

several projects and releases.

Key accomplishments:

Technical Write "Process & Procedures" for SYSTEM TEST Group.

Documentation of Test procedures templates which latter got adapted as

standard testing template.

Successful execution of Test Cases and certification for promotion to

Production.

Develop mastery of technical and functional software architecture.

Apply knowledge of the industry to relevant software development in solving

customer business problems and mentored other team members.

Perform Analyst duties Plan, Develop, Test and document different

applications.

Perform End to End and User Acceptance testing.

June 1999 - January 2001 AT&T

Technical Staff Member (Programmer / Tester)

Was recruited as a full time employee to provide Quality Assurance services

to SNOW-R SYSTEM TEST GROUP of AT&T Network Services Division.

Key accomplishments:

Continued doing all that I did as a Consultant to AT&T while I was with

Innovative Software Solutions. The additional achievements were:

To get myself and several team members achieve "Certified Software Test

Engineer from QAI USA"

June 1998 - May 1999 Innovative Software Solutions

Software Test Engineer (Consultant to AT&T)

Within a short span of five months, successfully completed the complex

testing and Y2K certification of DSAS & 10DRSS of 98q4.0 release. This

involved both Teradata 5.2.5 and Unix 3.02 platform. As a consultant to

AT&T was one of the key member of Y2K team, successfully performed Y2K

testing and certified several complex business applications.

Key accomplishments:

Actively involved both as a writer and runner.

System Technical Write "Complex NTD Changes".

Successful execution of Test Cases including "DSAS & 10DRSS"

Documentation of Test procedures of DSAS & 10DRSS which were utilized as

use- case for future.

Web testing, Migration Testing from Mainframe to UNIX platform, middleware

testing of CORBA, TUXEDO, CONNECTVu, CONNECT:DIRECT.

Develop and maintain Time line graphs.

Setup data to help automate some of the Test procedure.

Regression testing using Winrunner 6.0 testing tool.

Gather and analyze the metrics for the MRs issued release wise, which

enabled every one to get to know the weakness and perform better in the

subsequent releases.

Develop and implement highly complex technical software solutions to

business oriented problems, including, but not limited to, interacting with

customers in order to identify, document and analyze business requirements

for implementation of software solution.

Responsible for all aspects of System, Platform and solution testing

including feature testing, performance and reliability assurance.

Automation of System test and use of Test Tools for

Performance/Reliability/Stress Testing and maintenance of software tools

and modules to support the testing requirements.

Operation administration and management (system administration, software

installation, system configuration).

Inter-operability and inter system testing including WEB testing.

Design, develop and maintain software tools and modules to support the

testing requirements.

Develop Test Plan documentation to successfully validate the software

before promotion to production. This includes feature testing, performance

and reliability assurance, OA&M, inter-operability and intersystem testing.

Provide technical and professional guidance to fellow employee software

engineers and guide team members related to projects.

Assist the customer to successfully test the software before migration to

Production.

Additional Work Experience:

Banking, Accounting and Financial management career

in international environments.

Technical Skills:

Hardware: HP-9000, IBM-PC, IBM COMPATIBLES, LAPTOPS

Operating System: HP-UX, UNIX (Solaris), SAP R/3 and mySAP,

Linux, WINDOWS, OS/390, MS-DOS. and VAX, MVS.

Automated Test Tools: HP Quality Center 9.2, Win Runner, Test Director,

Load Runner 6.0/7.0, SQA Robot, Silk Suite Rational Test

Manager, Altova XML Spy and several other InHouse Tools

Software Packages: MS Office (Words/Excel/Powerpoint/OutLook/Access),

MS Project, Works, Remedy,

Service Center, Telelogic Change Synergy, Documentum,

Wisdom, Lotus Suite, LiveLink

Languages: C, C++, JAVA, Visual Basic 5.0/6.0, J2EE, EJB, Servlets,

Websphere Weblogic, TSL, XML,

Java 2, UML, JavaScript, HTML, DHTML, SQL, PL/SQL

Web/ App servers: Servlets, BEA Weblogic5.1/6.1, IIS, Apache 1.3.9,

JDBC and JRUN.

Bug Reporting Tools: Telelogic Change Synergy, HP Quality Center 9.2,

Remedy, ClearQuest, PVCS Tracker

Databases: Oracle 7/8/9/10G, Sybase, VMS, MS SQL Server 6.5/7.0 and

MS Access.

Database GUI Tools: Toad

Reporting Tools: Excel, PowerPoint, Telelogic Change Synergy,

Remedy,Crystal Reports, HP Quality Center 9.2.

Visual Modeling Tools: Rational Rose and Visio.

NetWork: TCP/IP, Ethernet, Lan, Wireless

MiddleWare: Corba, Tuxedo, ConnectVu, Connect Direct, MQ Series

Browsers: Netscape Navigator, Internet Explorer, Mozilla

Other Software: Real World Accounting & Inventory Suite

Skills:

Excellent exposure and rapport working with onshore and offshore

companies / team.

Training and Mentoring

Author materials for training.

Application transition both onshore and offshore.

Have technical and analytic skills especially process mapping and

structured testing techniques, formulation of scenarios, use cases, and

test plans, and execution through manual and automated test tools.

Expertise in authoring and review of Test cases, Preparing Application

Reference Manual, Test Completion Report, Traceability Matrix & Status

Reports.

Hands on experience on Bug tracker tools such as JIRA, Quality Center 9.0

and Clear Quest.

Analyze the scenarios with respect to the Business requirement and System

requirement specification document & write the Test cases with 100% Test

coverage.

Generate detailed reports of the bugs, pass-fail reports and the test

results.

Coordinating with the development team for defect analysis and System

Integration testing.

Perform different types of testing - Integration, System, User Interface,

End to End and Regression testing

Communications and interpersonal skills.

Work well with peers, project personnel, and external stakeholders within

and outside the organization.

Proficient in the definition and use of testing technology, Quality

processes and best practices, with a background in developing web-based,

enterprise scale applications.

Use of industry best practices, such as quality metrics, use cases, test

automation, statistical analysis of testing results.

Object-Oriented technology, and familiarity in the use of web-based

process management, test case management, problem tracking, and automated

testing/performance tools.

Proficiency in the use of performance and test automation tools Mercury /

Quality Center.

Telecommunication and SAP HR sub-modules Time Management, Payroll, and

Talent Management testing.

Accommodative, Game player, Team lover, Hard working and always ready and

eager to learn new techniques and mentor others.

I am always a Go-To Person.

Have acquired insight into various cultures through extensive work and

travel in Asia, Africa, Middle East, Europe and USA.

Professional Training:

Software Testing Methodology -LTD, Sprint's

University of Excellence

SQL Fundamentals Using Oracle - Sprint's University

of Excellence

Data Power Weblogic by IBM USA,

Numerous courses and training in Network Technology

and

Telecommunications and allied subjects. - AT&T.

Network Processing Group User Interface Design

Standards - AT&T.

Document Control Workshop - AT&T.

Introduction to Translations - Telcordia

Technologies.

WinRunner Automated Test Tool - Mercury Interactive.

Hands on with MC / Service Guard - Hewlett Packard.

Introduction to Oracle: SQL and PL/SQL - Oracle

University.

5ESS-2000 Switch Translations Basic - Telecordia.

Understanding the Basics of Communications Networks -

TRA.

Understanding IP Networking - TRA.

Building Websites with HTML & JavaScript - Step 1,

Inc.

Micro Computer and Basic Operation - Radio shack.

Personal Computer and Data Operation - N.C.R.

Advanced Course in Testing Technology - F.T.F.

Publication: Co-authored Applying Reliability Growth Management

to Software Development.

This was published in a National Journal in the fall of 2000

through AT&T.

Education: B.S. Degree (Honors) in Maths, Physics & Chemistry

Certification: Certified Software Test Engineer, QAI USA

Project Management Professional, PMI USA

Certificate of Associate Indian Institute of Bankers

References: http://www.linkedin.com/in/bks09

Status: Permanent Resident of USA



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