Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Memphis, TN, 38134
Posted:
January 07, 2013

Contact this candidate

Resume:

Robert D. Akines

**** **** ****** *****

MEMPHIS, TN 38134

901-***-****

901-***-****

SUMMARY OF QUALIFICATIONS

Skill Name

Skill Level

Experience

Police/Correction Officer

Expert

20 years

Managerial/Supervisory

Expert

12 years

Customer Service/Care

Expert

20 years

EDUCATION

May 1987 COAHOMA COUNTY HIGH SCHOOL

Diploma

Jan 1992 MILITARY POLICE ACADEMY

Certification

June 1997 MEMPHIS POLICE ACADEMY

Certification

EXPERIENCE HIGHLIGHTS

05/00-Present LAW OFFICE OF JULIET HILL-AKINES – Memphis, Tennessee

Office Manager

Supervise staff. Assign task and monitor work progress and performance.

Schedule appointments, conduct initial interviews with potential clients, collect

payments, and dispute resolution.

01/97-08/11 MEMPHIS POLICE DEPARTMENT – Memphis, Tennessee

Police Officer

Protect the life and property of the citizens of Memphis, Shelby County,

Tennessee through the enforcement of laws or ordinances. Routine patrol,

preliminary investigation and traffic regulation, and investigation in a designated

area on an assigned shift which involved an element of personal danger.

03/95-06/96 CORRECTION COOPERATION OF AMERICA (CCA) - Mason, Tennessee

Correction Officer

Supervised and guard prisoners inside pod, (approx. 60-80)/confine area. Prepare

& serve breakfast/lunch, recreation, work/school programs etc. Completed disciplinary reports,

conducted investigation, search individual cells for weapons and other constraband. Assigned

different post such as: transport duties (court, hospital, etc), roving patrol, outside stationary post,

control center, and other duties/responsibilities regarding correction officer.

06/96-01/97 SHELBY COUNTY DEPUTY JAILER

Deputy Jailer

Supervised prisoners and controlled confined areas. Escorted prisoner from

designated locations.

06/87-06/96 UNITED STATES NAVY

Catapult Crew/Military Police

Launched military aircraft from U.S. Constellation as a catapult crew. As a

military officer protected the life and property of military personnel and secured

military base.

REFERENCES Furnished Upon Request



Contact this candidate